Bilingual (Spanish/English) Volunteers Needed to Comfort Disaster Victims (Face-to-face/Virtual)

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This volunteer from home role helps families by phone to provide information and resources to help them plan for long-term recovery after experiencing a home fire. We know the first 72 hours after a disaster is the most critical time to help families on the road to recovery.

Who Is right for this volunteer role?

• You care and can be empathetic and calm during a traumatic time for the client
• Ability to handle the emotions that often come out when a client is dealing with loss (sadness, anger, lethargy, confusion) without it adversely affecting you or your ability to help.
• Has a willingness to learn and is a good problem solver
• Has excellent verbal and listening skills, and patience
• Can communicate effectively through text and email
• Moderate computer skills
• ​Minimum required time: 4-6 hours/week
  Participate in a minimum of one group meeting (1 hour) within each calendar quarter

Training

Training involves 4-6 hours of online coursework and 3 hours of Regional Recovery Team onboarding that will also occur virtually on Microsoft Teams, including shadowing an experienced volunteer.

What’s Needed

• Wi-Fi connection
• Computer that can connect to the internet
• Smartphone
• Positive attitude and enjoy talking with people on the phone

How to get started

• Complete the online application at www.redcross.org/volunteer
• Or for any questions or to schedule a personal volunteer consultation contact:
  Dexta Rodriguez, Senior Volunteer Recruitment Specialist American Red Cross
  Call or Text: 501-900-2363
  dexta.rodriguez@redcross.org
  Schedule a phone consultation: www.calendly.com/dextarodriguez

What Our Volunteers Are Saying

• "I’m retired and was looking for a way to help in my local community. I love that I found the Red Cross because being able to help someone in one of their greatest times of need is a feeling like no other." ~Charlie V.
• "I watched the Red Cross help my Mom when she had a house fire and I knew I wanted to help giveback anyway I could. Now I am able to pay it forward for my Mom and our family." ~Laqueesha J.
• "I may not have money to give, but I have time." ~Taylor W.
• "It’s a wonderful feeling being able to help someone affected by a home fire, who literally, may only have the clothes on their back." ~Julie M.