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Bilingual (Spanish/English) Volunteers Needed to Comfort Disaster Victims (Face-to-face/Virtual)

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ORGANIZATION: American Red Cross of Missouri and Arkansas


This volunteer from home role helps families by phone to provide information and resources to help them plan for long-term recovery after experiencing a home fire. We know the first 72 hours after a disaster is the most critical time to help families on the road to recovery.

Who Is right for this volunteer role?

  • You care and can be empathetic and calm during a traumatic time for the client
  • Ability to handle the emotions that often come out when a client is dealing with loss (sadness, anger, lethargy, confusion) without it adversely affecting you or your ability to help.
  • Has a willingness to learn and is a good problem solver
  • Has excellent verbal and listening skills, and patience
  • Can communicate effectively through text and email
  • Moderate computer skills
  • ​Minimum required time: 4-6 hours/week
    Participate in a minimum of one group meeting (1 hour) within each calendar quarter


Training involves 4-6 hours of online coursework and 3 hours of Regional Recovery Team onboarding that will also occur virtually on Microsoft Teams, including shadowing an experienced volunteer.

What’s Needed

  • Wi-Fi connection
  • Computer that can connect to the internet
  • Smartphone
  • Positive attitude and enjoy talking with people on the phone

How to get started

  • Complete the online application at
  • Or for any questions or to schedule a personal volunteer consultation contact:
    Dexta Rodriguez, Senior Volunteer Recruitment Specialist American Red Cross
    Call or Text: 501-900-2363
    Schedule a phone consultation:

What Our Volunteers Are Saying

  • "I’m retired and was looking for a way to help in my local community. I love that I found the Red Cross because being able to help someone in one of their greatest times of need is a feeling like no other." ~Charlie V.
  • "I watched the Red Cross help my Mom when she had a house fire and I knew I wanted to help giveback anyway I could. Now I am able to pay it forward for my Mom and our family." ~Laqueesha J.
  • "I may not have money to give, but I have time." ~Taylor W.
  • "It’s a wonderful feeling being able to help someone affected by a home fire, who literally, may only have the clothes on their back." ~Julie M.

117 More opportunities with American Red Cross of Missouri and Arkansas

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About American Red Cross of Missouri and Arkansas


American Red Cross, 10195 Corporate Square Drive, St. Louis, MO 63132, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member or through the generosity of blood donors, providing critical blood to people in need, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Crisis Support
Disaster Relief
Crisis Support, Disaster Relief


We'll work with your schedule.


Multiple locations Alexander, AR 72002



  • Disaster Relief Call Center
  • Disaster Response


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4-6 hours/week preferred

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