• 4 people are interested

Put your Compassion into Action! Be a Volunteer Ombudsman!

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ORGANIZATION: Lanc. Co. Office of Aging

  • 4 people are interested

Volunteer Ombudsmen are vital to our mission of "Advocating for those who can't, supporting those who can and ensuring all long-term care consumers live with dignity and respect".

What is an Ombudsman, you ask?

A Long-Term Care Ombudsman:

-Resolves complaints made by or on behalf of residents in long-term care facilities
-Educates consumers and long-term care providers about resident's rights and good care practices
-Promotes community involvements through volunteer opportunities
-Provides information to the public on nursing homes and other long-term care facilities and services, resident's rights and legislative and policy issues.
-Advocates for resident's rights and quality care in nursing facilities, personal care. residential care, and other long-term care facilities
-Promotes the development of citizen organizations, resident councils and family councils

With thorough education and shadowing opportunities, volunteers assist us in bringing a face and a heart into the 200 facilities in Lancaster County.

More opportunities with Lanc. Co. Office of Aging

No additional volunteer opportunities at this time.

About Lanc. Co. Office of Aging


150 N Queen St, Lancaster, PA 17603, US

Mission Statement

Our goal is to provide needed assistance to older persons and their families in the most appropriate and least restrictive manner, enabling them to maintain dignity and independence. Individuals may be asked to share in the cost of services, depending upon their financial resources.


Our programs meet many types of needs and range from basic help to the provision of skilled care. All services are intended to keep older persons at home, where they most often want to remain.


Advocacy & Human Rights
Advocacy & Human Rights, Community, Seniors


We'll work with your schedule.


Multiple locations Lancaster, PA 17601



  • Advocacy
  • People Skills
  • Reading Comprehension
  • Relationship Building
  • Verbal / Written Communication
  • Social Work


  • People 55+


  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Initial training consists of one weekly class for 8 weeks and self-directed modules, followed by shadowing experience that fits your schedule. Once certified, you can schedule visit times that work best for you.
  • Ongoing Continued Education required (18 hours/year)

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