• 13 people are interested

Lifeboat by NOMV Volunteer Administrator

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  • 13 people are interested

Since 2014, NOMV pioneered online peer-to-peer support and mentorship in the veterinary community across our Facebook forums. Lifeboat extends this model further by providing anonymity for users as they are paired with a team of veterinary professionals trained in peer support who will accompany and mentor these individuals through their crisis. The program modifies the concept of a "warm line" where individuals can expect to receive an asynchronous response from their peers once per day at a minimum (i.e. this is not a synchronous chat service). The Lifeboat volunteers are supported by partnerships with the Veterinary Social Work program at University of Tennessee and the Department of Psychological Sciences at Auburn University.

Lifeboat relies on a community of trained volunteers who help provide reciprocal accountability to their peers seeking support. Through Lifeboat, veterinary professionals help each other by listening to and validating each other’s experiences. Interactions are anonymous. We made this decision deliberately to facilitate a sense of safety. We want people to feel they can share what is bothering them without fear of repercussions.

Learn more in this video !

  • Complete Lifeboat by NOMV asynchronous training program (approximately 10-15 hours)
    Complete background check, per NOMV policy for volunteers with access to sensitive information
    Collaborate with other Lifeboat admins, MHCs, and Companion users to develop a schedule of coverage that ensures we are able to assign new peers within 24 hours of registration
    • Volunteer weekend administrators would cover weekends specifically
  • When on call, ensure that all peers are assigned to a pack to within 24 hours of sign-up
    Notify companion volunteers through the Pack Chat if a peer has gone >30 hours without a companion reply
    Review updates from NOMV staff regularly. Respond within 7 days if requested
    Be prepared to engage as an admin for at least several months.
    Maintain anonymity with Peer and Companion users
    Always act with compassion and understanding toward yourself, your fellow volunteers, and the peers we are supporting
    Share in NOMV’s mission to transform the status of mental wellness within the profession so veterinary professionals can survive and thrive though, education, resources, and support
  • Excellent online communication skills, including the ability to convey active, non judgemental listening to someone in distress in a text environment.
    Must have basic technology skills and the ability to troubleshoot


Custom online app developed specifically for Lifeboat by NOMV.


We specifically ask for weekend availability on Saturday and Sunday. We ask for the inbox to be monitored for Lifeboat notification emails and action taken as needed. Exact schedule availability can be decided amongst volunteer administrators, so long as there is coverage for every weekend each month. On average volunteer administrators can expect 1-2 hours of volunteering, 2 days a week.


Lifeboat by NOMV’s online training module is self directed. Volunteers are asked to complete the training at their own pace within 14 days. However, more time is allotted if necessary. Most volunteers complete the training in approximately 10-15 hours.

Direct supervision is provided by NOMV’s Programs Administrator as well as other volunteers serving as Mental Health Consultants in the Lifeboat program. Volunteers are expected to collaborate and cooperate with NOMV staff and other volunteers to promote the values of the Lifeboat program and NOMV’s mission.

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1120 Bird Ave Ste F #233, SAN JOSE, CA 95125, US

Mission Statement

NOMV will transform the status of mental wellness within the profession so veterinary professionals can survive and thrive through education, resources, and support


NOMV addresses wellbeing in veterinary medicine through multiple innovative and inclusive pathways including: evidence-based peer support; comprehensive programs providing leadership focused on wellness; grant programs providing financial support for individuals and clinics experiencing crisis; membership and best practices programs addressing mental health from educational institutions to the workplace; raising awareness of the status of mental health in the profession; and research to further the advancement of wellness, mental health, and the reduction of suicide in veterinary professionals.


Crisis Support
Community, Crisis Support


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Administrative Support
  • Data Entry




  • Background Check
  • Orientation or Training
  • After initial training (10-15 hours asynchronously), volunteers can expect up to an hour each day for one weekend per month.

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