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  • 2 people are interested

RMH Reception Volunteer Needed

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ORGANIZATION: Ronald McDonald House of the Greater Hudson Valley

  • 2 people are interested

Purpose of Position:

Assisting the staff with receiving guests and phone calls. Directing guests and making them feel welcomed and comfortable. Provide support to the houseguests as needed.


  • Provide an atmosphere of warmth and support by interacting with houseguests, providing information, answering questions and being an understanding listener (not counselor).
  • Answer and direct incoming telephone calls.
  • Greet, register, and assist visitors.
  • Assist staff as needed with special projects.
  • Accepting donations.


  • Volunteer a minimum of one 4-hour scheduled shift a week.
  • Shifts are every day of the week (8 a.m. - 11 a.m. & 11 a.m. - 2 p.m. & 2 p.m. - 5 p.m. & 5 p.m. - 8 p.m.)
  • Volunteers are asked to consider shifts as a serious commitment, for a minimum of one year, with minimal absences.


  • Must be 18 years old or older.
  • Must show proof of full COVID Vaccination
  • Must pass background check
  • Personable, patient, flexible and good communicator.
  • Able to deal with the public in a helpful and supportive manner.
  • Resourceful and able to work independently and in a team.
  • Able to represent the house in a professional manner.
  • Demonstrate respect for confidentiality.
  • Sensitivity to families in crisis.


  • Attend new volunteer orientation.
  • Volunteers will be trained by staff and other volunteers during their scheduled shift.
  • Will be provided with a volunteer handbook.
  • Additionally, volunteer will receive training on check in system, referral taking, checking in and out.

Typical duties

  • Answer phones, redirect phone calls as necessary
  • Receive guests and determine reason for visit
  • Monitor House cameras for potential issues
  • Address questions of visitors and house guests
  • Accept donations and ensure proper documentation is completed
  • Complete room requests with potential guest families

4 Shifts

  • morning / 08:00 AM to 11:00 AM
  • 11:00 AM to 02:00 PM
  • 02:00 PM to 05:00 PM
  • evening / 05:00 PM to 08:00 PM
More Shifts

1 More opportunity with Ronald McDonald House of the Greater Hudson Valley

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About Ronald McDonald House of the Greater Hudson Valley


Located at Maria Fareri Children's Hospital, 1 Woods Road, PO Box 299, Valhalla, NY 10595, US

Mission Statement

Our mission at Ronald McDonald House of the Greater Hudson Valley is to provide a home-away-from-home for families of critically ill or traumatically injured children.


Our new house will accommodate 12 families each night in private bedrooms with baths. The House also includes a fully equipped kitchen, laundry facilities, play room and lounge areas.

A family can stay at the House as long as their child is receiving treatment at Maria Fareri Children's Hospital. On average, a family will stay at the House for 7 nights; however, families have stayed with us for as long as 9 months.

Although our actual cost is approximately $100.00 per night per family, we only ask for $15.00 per night per family to stay at our house. We never turn a family away due to inability to pay.

Our House is accessible to our families 24 hours a day, 365 days per year. The office is open 7 days per week from 9am-9pm.


Health & Medicine
Health & Medicine


We'll work with your schedule.
This opportunity has 4 shifts


Ronald McDonald House80 Woods RoadValhalla, NY 10595




  • Teens
  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training

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