Mammoth Cave National Park - Visitor Services Assistant (Housing Available)

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Focused Duties - Interpretive Programming Operations

Duties may include but are not limited to:

• Occasionally trail cave tours
  • Length and time may vary from 1.25 to 4 hours (3/4 mile to 4 miles)
  • Assist with the Discovery Tour (when offered)
  • Crowd control, tearing tickets, monitor white-nose syndrome station
  • Occasionally presenting entrance talk, relaying tour rules and regulations
• Assist visitors at the outdoor Kiosk providing park and area information.
• Assist at the visitor center information desk.
• Rove/Monitor/Clean Exhibit Area.
• Rove Visitor Center Area (including tour staging area).
• Provide visitor information; assist visitors in getting to proper tour departure areas.
• Assist with Campfire/Evening Programs (when offered)
  • Crowd control, rove campground promoting night program, counting visitors, reporting program attendance park guide, and assist with campfire, etc.
• Assist with the Jr. Ranger Program, checking participant’s booklets, issuing certificates, stocking desk with Jr. Ranger supplies.
• Assist with groups. Meet buses when they arrive, provide direction to groups on procedures for tour departures. Trail tour of late groups if needed.
• Assist with Special Events
  • National Park Week, Wildflower Day, Jr. Ranger Day, Bat Night, and Cave Sing, etc.
• Lead/trail nature/surface hike(s) or other talks as scheduled/requested
  • Content must be researched, outlined, and approved by a supervisor before presented.
• Assist with White-Nose Syndrome (WNS) duties
  • Clean and refill disinfecting solutions at WNS stations,
  • Assist crawling tour guides at the dorms before and after tours
  • Washing, drying and storing coveralls used by crawlers
• Assist in Shift Office, answering phones, and filing paperwork
• Drive government vehicle for visitor pick-ups at entrances, pick up supplies at warehouse, make deliveries as needed.

Park Housing (All park housing units are shared)

• Occupants must also serve a minimum of 35 hours per week.
• Park housing is shared between 2 - 3 persons per unit .
• Occupancy will be dependent on current NPS Covid-19 Housing Policy at the time of onboarding.

Start Date - 2023-05-15

End Date - 2023-11-15

Activities include: General Assistance;Tour Guide/Interpretation;Visitor Information

Hosts Housing Amenities: Other