The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
Volunteers will be escorting visitors, answering phones and transferring calls, and issuing visitor passes when necessary. They will provide assistance to individuals that require support to locate their initial destination. Volunteers are responsible for identifying specific visitor information issues and seek or suggest appropriate solutions. It is expected that an Information Desk volunteer smiles, greets, and makes eye contact with every entering guest and staff in a gracious and professional manner. You are an ambassador for the hospital and are here to provide excellent customer service.