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Patient Registration Volunteer at Red Cross Blood Drives in Crawford County

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ORGANIZATION: Idealist.org

Recruiting Organization: American Red Cross Greater PA Region

Purpose: Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Reports To: A: Blood Services: Greater Alleghenies: Biomedical Volunteer Scheduling Specialist I (employee)

Responsibilities:

  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process.
  • Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access.
  • Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable.
  • Direct donor to next step of donation or options for future donations if deferred.
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.
  • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
  • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
  • Responsible to inform donors of current and upcoming donation promotions
  • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

Time Commitment: Variable; preferred commitment 1 shift/month

Qualifications:

  • Ability to display the utmost professionalism and communication skills
  • Extremely comfortable working with people from diverse communities and backgrounds
  • Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App.
  • Ability to explain/teach technology to donors and fellow volunteers
  • Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture
  • May be required to meet 18 or over age requirements

Development Opportunities:

  • Gain valuable training and experience while providing an invaluable service to your community
  • Network and meet new people
  • Develop customer service skills that will last a lifetime!

Training:

  • Onboarding with the American Red Cross Biomedical Dept
  • Online Blood Drive Volunteer Training in EDGE

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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About Idealist.org

Location:

389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.

Description

Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.

CAUSE AREAS

Children & Youth
Community
Disaster Relief
Children & Youth, Community, Disaster Relief

WHEN

We'll work with your schedule.

WHERE

Meadville, PA 15222

(40.44753,-79.9934)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • WEEKDAYS, FEW_HOURS_MONTH

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