• 1 person is interested

Computer Lab Aide

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ORGANIZATION: A-B Tech Community College

  • 1 person is interested
A-B Tech Community College

This position reports to the Coordinator of Student Technology Support in the Technology Support Group (TSG), providing an open, efficient, and professional lab environment for students enrolled at A-B Tech. The primary focus of this position is the provision of quality tutoring and assistance to A-B Tech students. Volunteer Lab Aides enforce IT and A-B Tech policies, procedures, and guidelines while providing professional, helpful, and congenial assistance to lab users.

Volunteer Responsibilities:

  • Serve as first point of contact for in-person student IT related questions.
  • Provide professional tutorial services in open labs by helping with Moodle, Web Advisor/Self-Service, and Student Email account log-in issues.
  • Assist with enforcing A-B Tech and Classroom/Computer Lab regulations, including the prevention of unauthorized persons from using lab facilities and equipment.
  • Create new IT handouts that would be helpful to students
  • Take note of needed updates in lab.


  • An application, background check and orientation/ brief training are required before starting this position.
  • Must be able to commute to A-B Tech in Asheville NC. This position is in-person.

Skills Required:

  • Good Customer Service Skills with excellent oral and written communication
  • Willingness to continue learning to keep up with latest innovations and/or
  • Familiarity with Windows and Microsoft


  • Comfortable and appropriate attire is required.
  • Room temperatures are variable - please dress accordingly.


  • A-B Tech Community College, 340 Victoria Rd., Asheville NC 28801

Health and Safety:

  • For current COVID-19 guidelines visit https://abtech.edu/COVID

About A-B Tech:

Founded in 1959 in the heart of Asheville, A-B Tech is the largest higher education institution in Western North Carolina, serving approximately 23,000 students a year in Buncombe and Madison counties. One of 58 community colleges in the NC Community College System, A-B Tech offers 190 degrees, diplomas, and certificates, as well as a wide range of workforce training and continuing education programs. A-B Tech includes the main Asheville campus, A-B Tech Enka (home of the A-B Tech Small Business Center and Business Incubation Program, Craft Beverage Institute of the Southeast and N.C. BioNetwork), A-B Tech Madison, A-B Tech Woodfin, the Goodwill Center and the ABCCM Transformation Village in West Asheville, and a future location at Biltmore Park West. Learn more at abtech.edu. To learn more about our volunteering program visit www.abtech.edu/volunteer.

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About A-B Tech Community College


340 Victoria Road, Asheville, NC 28801, US

Mission Statement

Asheville-Buncombe Technical Community College inspires, nurtures, and empowers students and the community toward a better quality of life through progressive teaching, bold innovation, and supportive collaboration.


Volunteers are a vital part of achieving our mission of student success while delivering quality education to enhance academic, workforce, and personal development. Volunteers from all backgrounds serve in various capacities across all our campuses, from administrative support to tutoring.

Learn more about A-B Tech at https://abtech.edu/


Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy


We'll work with your schedule.


A-B Tech Community College340 Victoria Rd.Asheville, NC 28801



  • General Education
  • Adult Education
  • Computer Science
  • Basic Computer Skills
  • Microsoft Office Suite
  • PC Platform




  • Background Check
  • Orientation or Training
  • 2-3 hours shift, Monday – Friday from 9 to 5 on scheduled school days. Times will vary in the Summer and closed for school holidays, breaks and between semesters.
  • A-B Tech is excited to welcome dedicated and enthusiastic volunteers to its campus to mentor and tutor students.

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