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Service To The Armed Forces/Hero Care Regional Caseworker-Family Contact

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ORGANIZATION: American Red Cross - Northeast/Northwest/North Central Ohio


This position supports the Regional SAF department. This can be a virtual (volunteer-from-home) opportunity. Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran.

    • Ensure family information is in the case management system
    • Email and phone military families to provide Red Cross preparedness information
    • Provide additional support, as appropriate
    • Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
    • Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
    • Maintain professionalism and conduct as stated in Red Cross policy

90 More opportunities with American Red Cross - Northeast/Northwest/North Central Ohio

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About American Red Cross - Northeast/Northwest/North Central Ohio


3747 Euclid Ave., Cleveland, OH 44115, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Vision Statement

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.


Veterans & Military Families
Veterans & Military Families


Mon Jun 13, 2022 - Wed Aug 31, 2022


This is a Virtual Opportunity with no fixed address.





  • Background Check
  • 4 Hours Weekly

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