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Virtual Volunteer Stress Line Counselor - Tuesdays 8-11:30AM EST

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ORGANIZATION: Parents Helping Parents


Our Parental Stress Line is open 24-hours a day, 7 days a week and it is confidential and anonymous.


PHP is seeking volunteer counselors to offer support and act as a listening ear for parents in crisis. This position is remote and requires the ability to work comfortably with smartphone applications.

You do not need to be an expert in parenting to help on the Parental Stress Line. You will need to be a good listener and be able to work across differences in race, class, and culture of group members. You must complete a six-hour virtual training on crisis intervention and basic counseling techniques. We also offer monthly topic training.

Once training is complete, calls may be taken at home or on a personal cell phone.

Volunteers pick their 4-hour shifts to fit their weekly availability.

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About Parents Helping Parents


108 Water Street, Watertown, MA 02472, US

Mission Statement

Parents Helping Parents empowers parents to nurture their children and build stronger families.


Parents Helping Parents (PHP) is the leader in free, high-quality, evidence-based, and trauma-informed emotional support services for parents. We are based in Massachusetts, but receive calls from all across the United States.

PHP provides parental support services through our Parent Stress Line and Support Groups. All services are free, anonymous, confidential, and accessible. We welcome any person seeking support in caring for a child with a specific focus on families involved with the Department of Children and Families (DCF).


Children & Youth
Crisis Support
Children & Youth, Crisis Support


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Child Welfare
  • Crisis Intervention
  • Child Development
  • Critical Thinking
  • Problem Solving
  • People Skills


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 4-hour weekly shift, or one overnight every other week
  • Must be able to access email and our app.

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