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Team Volunteer at Ronald McDonald House Family Room in Northwestern Prentice Hospital

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Recruiting Organization: Ronald McDonald House Charities of Chicagoland and Northwest Indiana

Purpose: Team Volunteers are integral to the day-to-day operations of the Ronald McDonald House inside Northwestern Prentice Hospital. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure things run smoothly for the families we serve. The House serves as a place of respite for families whose newborns are receiving medical treatment in the NICU. The space is located on the hospital’s 10 th floor, within the NICU, and features a kitchenette, living area, TV, shower, playroom and five sleep rooms.

Location: Ronald McDonald House inside Northwestern Prentice Hospital, 250 E. Superior St., Chicago, IL 60611.

Key Responsibilities:

  • Interact professionally with guests, other volunteers, donors, visitors and staff.
  • Work at the front desk to welcome and assist guests, check in families, accept donations, help with administrative projects and answer the phone.
  • Complete simple household tasks to maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, doing laundry, restocking and organizing the pantry area, as well as sanitizing surfaces and other items.
  • Help families by preparing guest rooms for their arrival, answering basic questions and directing them throughout the House.
  • Assist with the preparation for and/or cleanup of varied services, such as meals and activities.
  • Deliver and pick up laundry and supplies, as needed.
  • Remain flexible and willing to complete wide-ranging tasks to meet current needs.


· Fully vaccinated against COVID-19 and able/willing to show proof of vaccination in order to participate at RMHC-CNI locations.

· Agreement with and alignment to all RMHC-CNI rules, policies and protocols, including our current, post-COVID participation requirements.

· Must be at least 18 years of age.

· Ability to work professionally and collaboratively with other volunteers and staff.

· Desire to create and maintain a caring and compassionate environment for guest families.

· Willingness to engage with and provide service to guest families.

· Comfortable cleaning and maintaining a high-level of organization.

· Must be capable of standing, squatting and carrying up to 15 pounds.

· Volunteers must be dependable, trustworthy, friendly and flexible.

Time Commitment and Scheduling:

· Volunteers must commit to one weekly, three-hour shift for at least one year.

· Team Volunteer shifts are available seven days a week and are three-hours long.

Training and Support:

· Volunteers must complete both the RMHC-CNI and Northwestern Prentice Hospital onboarding requirements, including: orientation/info sessions, background checks, health screening/proof of vaccinations, and an on-site shadow shift.

· Team Volunteers report to the Northwestern Prentice House staff and Volunteer Services Manager.


· Interested individuals can submit an online application:

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

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389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.


Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.


Children & Youth
Children & Youth


We'll work with your schedule.


250 East Superior StreetChicago, IL 60611







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