Team Volunteer at Ronald McDonald House Family Room in Northwestern Prentice Hospital

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Purpose: Team Volunteers are integral to the day-to-day operations of the Ronald McDonald House inside Northwestern Prentice Hospital. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure things run smoothly for the families we serve. The House serves as a place of respite for families whose newborns are receiving medical treatment in the NICU. The space is located on the hospital’s 10 th floor, within the NICU, and features a kitchenette, living area, TV, shower, playroom and five sleep rooms.

Location: Ronald McDonald House inside Northwestern Prentice Hospital, 250 E. Superior St., Chicago, IL 60611.

Key Responsibilities:

• Interact professionally with guests, other volunteers, donors, visitors and staff.
• Work at the front desk to welcome and assist guests, check in families, accept donations, help with administrative projects and answer the phone.
• Complete simple household tasks to maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, doing laundry, restocking and organizing the pantry area, as well as sanitizing surfaces and other items.
• Help families by preparing guest rooms for their arrival, answering basic questions and directing them throughout the House.
• Assist with the preparation for and/or cleanup of varied services, such as meals and activities.
• Deliver and pick up laundry and supplies, as needed.
• Remain flexible and willing to complete wide-ranging tasks to meet current needs.

Qualifications:

• Must be at least 18 years of age.
• Ability to work professionally and collaboratively with other volunteers and staff.
• Desire to create and maintain a caring and compassionate environment for guest families.
• Willingness to engage with and provide service to guest families.
• Comfortable cleaning and maintaining a high-level of organization.
• Must be capable of standing, squatting and carrying up to 15 pounds.
• Volunteers must be dependable, trustworthy, friendly and flexible.

Time Commitment and Scheduling:

• Volunteers must commit to one weekly, three-hour shift for at least one year.
• Team Volunteer shifts are available seven days a week and are three-hours long.

Training and Support:

• Volunteers must complete both the RMHC-CNI and Northwestern Prentice Hospital onboarding requirements, including: orientation/info sessions, background checks, health screening/proof of vaccinations, and an on-site shadow shift.
• Team Volunteers report to the Northwestern Prentice House staff and Volunteer Services Manager.

Applying:

• Interested individuals can submit an online application: http://vhub.at/northwesternprenticevolunteers