Chief of Staff

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The Meals on Wheels (MOW) Volunteer Coordinator is responsible for ensuring daily meal routes are covered by volunteer drivers. This position interacts with clients, staff and volunteers on the phone and in person.

This part-time position that reports to the Meals on Wheels Program Chief of Staff. The position is 20 to 24 hours per week, Monday through Friday, 8:00 AM to 12:00 (12:30) PM.

• Manage driver volunteer schedule
  o Assigndriversbasedontheiravailabilityandschedule o Communicateschedulesonaweeklyandmonthlybasis

• Ensure all routes for current day are filled with substitute volunteers as needed

• Check voicemail and driver schedule for same-day or future cancellations and process changes

• Maintain a strong relationship with volunteer drivers

• Recruit for driver volunteers as needed

• Coordinate and conduct New Volunteer Driver Orientations

• Set up ride-along for new volunteer drivers when needed

  o Ensure all new volunteer drivers are entered into database

  o Ensure all required volunteer driver forms are secure

• Accurate entry of volunteer data into custom Meals on Wheels database

• Ensure route sheets are current and up-to-update

• Answer phone calls from volunteers and clients and log calls accurately

• Assist and act as back-up for other office tasks