Operations Manager - Marketing

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Recruiting Organization: M4A FOUNDATION - CROWDDOING

Role Name: Operations Manager Marketing Team

Min Qualifications required: Bachelors / Masters

Demonstrated experience of managing processes in digital marketing division. 2-5 years’ experience overseeing planning, tracking, and reporting on marketing project and staff performance

Min Experience Required: 5-8 years

Experience or Knowledge in a specific subject or area required:

Bachelor's degree in Marketing, Project Management, Public Relations, Business Administration or Communications plus experience of managing processes in Marketing team and experience in marketing operations

Minimum Volunteer hours required: 10-20 hours per week, preferably 15-20 hours per week

Project Overview:

Project Name: Marketing Team

Project Duration: (in months) 6-12

Project outline:

To maximize organization’s marketing efforts through creative thinking and data driven decisions to consolidate Marketing impact and increase operational efficiency

Role Summary:

Operations Manager for Marketing Team handles logistics and assist with operations associated with marketing projects such Content, Communications, Public Relations, Social Media Marketing, Monetization. She/he establish and maintain processes, technologies, data and analytics that ensure best practices.

Essential Tasks:

- Oversee the completion and execution of projects

- Identify and implement strategies to improve quality of productivity and profitability

- Initiate, coordinate, and enforce systems, policies, and procedures if necessary

- Ensure the proper flow of information throughout the projects

- Create original marketing content, such as Power Point presentations, PDFs, flyers, excel sheets and other materials related to the Marketing team’s activities

- Recruit, select, orient and train employees; communicate job expectations; coach and counsel employees if necessary

- Evaluate outcomes, prepare reports

- Monitor performance data including email campaigns, websites and social media metadata

- Perform analysis when needed

- Assist in solution design and implementation activities to improve reporting and accountability across the entire marketing division

- Ensure that Marketing priorities and deadlines are identified and met

- Provide written metrics reports to the stakeholders

- Work cross-functionally and liaise with other teams as Project Managers, Content Writers, Graphic Designers and other members of Marketing team

- Follow-up with the senior leadership and HR manager

- Oversee and initiate planning and marketing leadership meetings

Skills & Competencies:

- Database management

- Project management

- Leadership

- Planning

- Ability to manage multiple projects at once

- Strong time management skills

- Excellent verbal, written and interpersonal communication skills

- Critical thinking and problem-solving skills

- Ability to work in virtual environment

- Highly motivated self-starter

- People engagement

Software tools & Program knowledge:

- Knowledge of Marketing Technology systems

- Understanding of Analytics & Data Driven Marketing

- Hubspot Marketing Automation

- Google Analytics

- Knowledge of project management tools (Basecamp)

- PMP or PM certification is a plus

- Agile experience is desirable

- Marketing automation tools

- Social media tools

- CRM experience

- Bitrix

- Microsoft Office

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring