Phone/Office Support for Mama's Kitchen

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Mama's Kitchen strives to provide nutritional support to San Diego residents at risk of malnutrition due to critical illnesses such as HIV, cancer, congestive heart failure, type 2 diabetes, and chronic kidney disease. Together with hundreds of volunteers, businesses, and community supporters, Mama's Kitchen strives to help their clients stay healthy, preserve their dignity, and keep their families together by providing, medically tailored home-delivered meals, along with pantry services and nutrition education - all at no cost.

Phone/Office Support Volunteers direct callers to the appropriate department or staff person, provide general information about Mama's Kitchen to callers with staff training and resource materials, and support administrative functions of various departments with mailing, sorting, and filing tasks. Based on interest level, volunteers can support project-related tasks for program staff.

Opportunity Requirements & Important Notes

Time Commitment: A minimum 1 year commitment is preferred but not required.

Safety: Phone/Office Support Volunteers must be fully COVID-19 vaccinated with fourteen days elapsed since the last dose. All Mama's Kitchen volunteers are required to be fully vaccinated prior to starting volunteer service and provide evidence to the Volunteer Engagement staff. Face coverings are required the entire time volunteers are in their facility. Masks MUST be procedure, N-95, KN-95, or KF-94. Mama's Kitchen has a supply of acceptable masks available.

Getting Started: The entire onboarding process for Mama's Kitchen can take 1 day to 2 weeks. Each Phone/Office Support Volunteer will need to complete the following steps:

Complete a Volunteer Application prior to orientation.

Attend an orientation. View orientation days and times.

Complete a reference check

You'll be added to the Mama's Kitchen volunteer system and will receive emails regarding available shifts with instructions on how to sign up.

Attire: Comfortable clothes and closed-toe shoes

Physical Requirements: Able to lift up to 15 pounds and move around

Desired Skills/Experience: Bilingual/Multilingual

About Mama's Kitchen

Mama's Kitchen believes that everyone is entitled to the basic necessity of life - nutritious food. Their services improve the health and well-being of individuals and families vulnerable to malnutrition due to critical illness.