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American Red Cross Blood Drive Volunteer- Jefferson County

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ORGANIZATION: Idealist.org

Recruiting Organization: American Red Cross - Mid Alabama Chapter

Provide excellent customer service to enhance the blood donor experience.

· Responsibilities:

  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
  • Manage donor flow and direct donors to tablet registration
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
  • Check if donor was provided post-donation information before leaving the drive
  • Report possible adverse post-donation physical reactions to the collections staff.
  • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
  • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
  • Responsible to inform donors of current and upcoming donation promotions
  • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed







Must be 18 years of age or older

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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About Idealist.org

Location:

389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.

Description

Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.

CAUSE AREAS

Environment
Environment

WHEN

We'll work with your schedule.

WHERE

Birmingham, AL 35233

(33.51182,-86.80113)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • FEW_HOURS_MONTH

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