American Red Cross-Mount Sidney: Help Save Lives In Your Community by supporting Blood Drives

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Did you know someone in the US needs blood every two seconds? To meet this critical need,
the American Red Cross is looking for friendly, customer focused individuals to volunteer at
blood drives in your community.

The primary role of a Blood Donor Ambassador volunteer is to
engage with donors by greeting, registering, answering questions, providing information, and
supporting them through the recovery process at the refreshments table. The special attention
volunteers give helps create a favorable impression that encourages ongoing donor support.

You will need to meet these important qualifications:

• Model excellent customer service behaviors
• Learn and share the Red Cross story, including the mission, vision, and values
• Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution
• Willingness to comply with Red Cross COVID-19 policies.
• Must be over the age of 16
• Ability to display the utmost professionalism and communication skills
• Extremely comfortable working with people from diverse communities and backgrounds
• Comfortable with technology to help donors sign in and ability to explain/teach technology to donors and fellow volunteers
• Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture