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Friendly, well-organized and enthusiastic person who can represent the Red Cross in Ashland

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ORGANIZATION: AMERICAN RED CROSS

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Help the Red Cross save lives by using your customer service skills.

If you have a little free time and are a true "people person," the Red Cross has a great volunteer position for you.

Are you a friendly, well-organized and enthusiastic person who can represent the Red Cross to our blood donors?

Volunteer blood donor ambassadors ensure that blood donors have a pleasant and fulfilling experience, from the moment they arrive to the moment they leave. During a blood drive, whether you’re greeting donors, answering questions or thanking them for their donation, your courtesy and professionalism will create a favorable impression that encourages ongoing donor support.

You’ll need to meet these important qualifications:

  • Communicate in a professional manner with diverse populations
  • Read, write, hear and speak English in a legible and understandable manner
  • Demonstrate excellent customer service and comfort working with people
  • Follow COVID-19 protocols and mitigation measures
  • Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system
  • Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell
  • Exhibit five key courtesies: respect, compassion, communication, collaboration, competence
Why Is This Position so Important?

The Red Cross collects and distributes about 40 percent of our nation’s blood supply. When you help create a fulfilling donation experience and encourage visitors to make a long-term commitment to regular donations, you improve our ability to meet this critical need.

Each volunteer shift you take is another opportunity to help save lives.

Requirements

  • One 4-6 hour shift per month for six months
  • Professional, clear and diplomatic communication skills
  • Comfortable approaching people you do not know
  • Ability to follow safety protocols and directions consistently and thoroughly

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About AMERICAN RED CROSS

Location:

2825 Emerywood Parkway, Richmond, VA 23294, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč

Description

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

CAUSE AREAS

Community
Emergency & Safety
Health & Medicine
Community, Emergency & Safety, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Multiple locations Ashland, VA 23005

(37.75903,-77.47998)
 

SKILLS

  • Office Reception
  • Customer Service
  • Healthcare
  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One 4-6 hour shift per month for six months

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