Strike a Chord Gala

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We are so excited that after two years of virtual galas, we will be back in person to celebrate the 18 th Annual Strike a Chord Gala on Friday, June 10 at the Mid-America Center in Council Bluffs.

Each year, the Strike a Chord Gala raises funds critical for the support of the individuals, families, and communities we serve through our programs and services in southwest Iowa. This year’s theme is the "Roaring 20s", and we are planning an event you won’t forget. Volunteers are a huge part of the evening’s success. We do ask that you arrive by 4:45 pm. Please wear jeans and a black shirt. Training will start immediately at 4:45 pm. It is imperative that you attend the training in order to help the evening to go smoothly. Please see below for available volunteer jobs and email tdowns@heartlandfamilyservice.org to get signed up or fill out the volunteer application, which can be found at: Volunteer - Heartland Family Service

1. Registration Volunteers
   1. Greet, look up guest in the OneCause Auction system
   2. If guest is not in system, enter their address, phone number, email address, and bid number
   3. ENCOURAGE guest to enter credit card info on their phone to make check out easier (they will have needed to have made a OneCause account, most already will have done so)
      1. This will save them time later
      2. Saves US time later

• Nothing will be charged until the bids are final

1. Their information will be encrypted so it will be secure

1. Give the guest(s) nametags and assigned bid numbers

1. Raffle Ticket Sellers
   1. This will be a team of 4 people. Two people can stay at the raffle table while the other two can work the room and sell tickets. You decide who will do what.
   2. Sell the raffle tickets
   3. Raffle tickets can be bought through OneCause Auctions or by CASH.
      1. If bought through OneCause Auctions, find the guest’s bid number on your device.
      2. Choose "raffle" from the dropdown menu.

• Enter number of tickets purchased

1. Push "Submit" button

1. If using cash, put money in envelope-Return to Tanner Downs
2. Give the person a necklace to indicate that his/she purchased a ticket.
3. Raffle selling should end at 8:15 p.m.-Raffle is picked at the close of the event.
4. At end, bring everything to Tanner

1. Silent Auction Monitors/ Auction Item Pick up Runner
   1. Help guests with any OneCause Auctions questions on iPads, or phones
   2. Offer to help a guest with bidding if they seem hesitant
   3. Guests will be seated at 7:30 p.m., volunteers will remain near silent auction tables and assist guests as needed
   4. At 8:15 p.m. start packing the items in their bags and set on top of table in number order. Items will NOT be moved to a different location.
   5. If a gift certificate is involved, the certificate will be in the bag under the table. Please move that bag on top of the table in number order
   6. At 8:45 pm please be prepared to come to the Item Pick Up Area. You will serve as a runner and get items when guests come to claim them. The checkout person will give you a list of numbers to get. Please make sure that you see who the items go to before you run to get them.

1. Hope for Families Teams
   1. All volunteers will be in a team of two.
   2. One person will enter the bid electronically through an iPad.
   3. One will record the same bid on a spreadsheet.
   4. You will have an assigned grouping of tables.
   5. When someone in your assigned group of tables provides support by raising their bid number, go to that person. Thank them.
   6. One person will enter the bid number on the iPad by entering bid number and amount given.
   7. The other person will record the same info on the spreadsheet.
   8. Move on to the next person.
   9. Please come to the volunteer room by 8:45 p.m. to pick up your iPads and clipboards so you are in place when the live auction begins.

Everyone’s help for cleanup is greatly appreciated.