Customer Relationship Management (CRM) Support

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Do you want to make a difference for our planet and get hands-on work experience at an international conservation NGO? Rainforest Partnership (RP) is a non-profit organization based in Austin, Texas, with team members in the US, Peru, Ecuador, and Mexico. We conserve and restore tropical rainforests by working with communities to develop sustainable livelihoods that empower and respect both people and nature.

Rainforest Partnership is looking for a volunteer or intern to support our Director of Operations in updating, maintaining, and integrating our CRM software, HubSpot. Expected time commitment: 5 hours per week

For the foreseeable future, this position will be remote. RP uses collaborative tools, platforms and systems to be highly productive and effective.

VALUES:

The ideal candidate will share in Rainforest Partnership’s core values, which include:

1. Entrepreneurial : resourceful, innovative, and action oriented.
2. Efficient : organized and process/procedure driven.
3. Empathetic : respect and understanding toward other’s perspectives.
4. Authentic : genuine and self-aware.
5. Positive : focused on moving us toward desired results.

RESPONSIBILITIES :

• Provide information and assistance to the Director of Operations in various activities like
• Adding/Upserting donations to HubSpot
• Retrieving corporate records, documents and reports
• Creating dashboards
• Report generation for the CEO, CSO, and Board of Directors
• Integrations with 3rd party applications and services

REQUIRED SKILLS/ABILITIES:

• Excellent written and verbal communication skills
• Enjoys researching and data analysis
• Ability to work independently and collaboratively
• Acute attention to detail with a commitment to quality
• Understanding of the importance of discretion and confidentiality
• Resourcefulness and creativity
• Ability to organize a daily workload by priorities
• Must be able to meet deadlines in a fast-paced environment
• HubSpot
• Google Suite
• Monday.com
• Slack

EXPERIENCE YOU WILL GAIN:

• An ability to work in a growing international NGO with a unique working model
• Gain knowledge about developing and deploying organizational strategy, non-profit/corporate collaborations, accounting, and more.
• Experience and exposure in International Development
• Work in a fun, high energy, positive, collaborative and diverse work environment

If you are interested in this position, please fill out our volunteer questionnaire and volunteer interest form at our website: https://rainforestpartnership.org/ways-to-help/ ->Volunteer