Become a Concierge Volunteer to assist our staff at the NEW Winter Park Library! In this volunteer position, you will learn valuable skills, such as:

• Greet patrons and guests as they walk into the Library with a warm, helpful demeanor.
• Answer basic questions regarding the Library, including but not limited to:
  • Locations of rooms, bathrooms, events, collections, and other utilities.
  • Business hours for both Library and New Leaf Bookstore.
  • Donations to the Library/Bookstore
• Direct patrons to staff when questions are beyond volunteer knowledge/jurisdiction.

Volunteers should be detail-oriented, self-motivated, punctual, a team player, and eager to learn, among the following qualifications:

• Able to speak clearly
• Have a polite, patient, and positive demeanor
• Regular commitment and schedule desired
• Able to stand for long periods of time
• Be 18 years or older
• Prior customer service/docent experience a plus
• Bilingual/multilingual a plus
• No experience required - we’ll train you!