Partner Relations Manager

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Our Mission:
Poppy Life Care is a United States non-profit 501(c)(3) organization that is determined to educate and empower children and their parents living with children’s health issues related to spectrum disorders, development disorders, ADHD, anxiety and depression. Our goal is to facilitate awareness and education while building innovative care programs, which we hope to accomplish alongside our local communities, its businesses and people. We believe in helping each other as part of an ecosystem of local business, healthcare groups, academic institutions and professionals alike.

"Empowering the Next Generation"

Our Why:

Not only are we passionate about what we do, but WHY we do it, which is to help children and their families that are living with spectrum disorders, ADHD, anxiety, depression and more. We want to do our part in changing their quality of life for the better.

We believe that we can make a real impact on children's health by implementing unique care programs that include an interdisciplinary approach to education, treatment and therapies. We also believe that care, education, and support for children and their families should be easily accessible.

We are very passionate about what we are doing and looking for people that want to help make a positive impact in our communities!

More About the Company:

At Poppy Life Care we care about people and strive to create environments that empower people and ideas.

We are paving the way to education and care programs and looking for candidates that want to join us in making a difference! Candidates should excel in fast paced environments, express a willingness to learn, be passionate about what they do and ideally have a strong background in education, business, non-profits, or startups. We are rapidly growing and have unique opportunities available.

Check us out at www.poppylifecare.org!

This is an excellent opportunity for working professionals and recent graduates who have completed their degree and are seeking to gain real world experience, or for anyone looking to make a difference in children’s lives.

Through our virtual platform, we want our coaches and therapists to meet one-on-one with clients using video chat and messaging. Coaches and therapists also provide clients with evidence-based clinical programs and self-management tools.

Duties and Responsibilities include, but are not limited to:

• Build and improve relationships with clients, key suppliers and partners
• Review PLC’s company practices to ensure clients get maximum satisfaction from their purchases
• Identify potential opportunities and inform the sales team to follow up
• Educate and inform clients about the PLC’s products and services and special offers
• Attend to client complaints and resolve issues promptly
• Conduct client satisfaction surveys and recommend ways to improve client satisfaction
• Work with internal departments to ensure PLC meets client expectations
• Oversee Client Relation Management System
• Help promote and maintain a positive company image

Education and Experience

• Bachelor’s degree in Business Administration, Marketing and related fields.
• 5+ years prior experience working in customer service, sales or related position
• Exceptional written and verbal communication skills
• Analytical thinking skills and the ability to exercise sound judgment when making decisions
• Extremely organized and detail oriented
• Ability to delegate tasks as needed
• Ability to lead and work with a team
• Excellent conflict resolution, interpersonal skills and the ability to build rapport with clients
• Must understand client relationship management systems (CRM).

Time Commitment Minimum:
Flexible, 5-10 hours per week. Hours may be scheduled during normal business hours (Monday - Friday between 8 a.m. - 5 p.m.). Applicants able to schedule the maximum hours/duration typically gain more in-depth experience.

Benefits Available to Volunteer:

• Learn about startup environments and how to get a social media and advertising strategy ramped up
• Provide significant strategic and creative contributions toward the development of social media activities
• Build your resume with unique startup experience and social media/marketing strategies

PLUS have fun learning - there is so much opportunity!

****** MUST LIVE IN THE U.S. OR CANADA TO APPLY ******