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  • 1 person is interested

Group Tour Assistant Volunteer

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ORGANIZATION: Castle in the Clouds

  • 1 person is interested

Group Tour Assistant volunteers provide help with coordinating the many group tours that occur throughout the season at Castle in the Clouds. Group Tour Assistant Volunteers work with the Office Manager to greet the scheduled bus tours that come on site to tour Lucknow Mansion. This person must be willing to direct the bus to the appropriate parking area, inform the tour guide where to report their final numbers, and greet all the tour guests and inform them of where they need to be/go throughout their stay on-site. This person must be able to use the walkie-talkie radio to communicate with staff and ask for trolleys to bring guests from the bus to the Lucknow Mansion.

Essential Duties and Responsibilities include but are not limited to:

  • Meet and direct the tour bus out in the larger vehicle parking area by the bathroom building.
  • Using the walkie talkie radio, announce the arrival of the tour group on-site.
  • Introduce yourself to the tour guide and make sure they know to stop at the gift shop to finalize their final attendance.
  • Greet tour group guests and encourage them to go to the bathroom prior to going up to Lucknow Mansion.
  • Inform guests and tour guide the rules for the group tour for that day (which tour groups they are on, directions to all pertinent buildings and activities, how to get to and from Lucknow Mansion via trolley.
  • Divide the guests into groups, if needed, to board the trolleys to Lucknow Mansion.


  • Friendliness
  • Ability to listen and provide clear instructions to guide and guests
  • Good communication skills
  • Good customer service skills
  • Experience working with the public

6 More opportunities with Castle in the Clouds

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About Castle in the Clouds


455 Old Mountain Road, 586 Ossipee Park Road, Moultonborough, NH 03850, US

Mission Statement

To preserve and interpret the buildings and landscape of the Castle in the Clouds, welcoming the public to appreciate its history and beauty and developing programs that will make the Castle in the Clouds an important cultural resource. Castle in the Clouds’ community goal is for state and local residents to feel that it is "their" Castle, visiting often with a sense of pride and ownership.


Castle in the Clouds is a grand mountain top estate built by Thomas and Olive Plant in 1914. They chose the Ossipee Mountains for their home because of its incredible beauty and view of Lake Winnipesaukee. The Estate opened to the public in 1959 and became a popular tourist attraction. In 2006, Castle in the Clouds became a non profit organization focusing on the preservation and restoration of the house and grounds.

Today we operate to share this incredible site with our many visitors. Tom and Olive Plants' home is open as a museum of both their lives and the arts and crafts architectural style. The house sits on top of a mountain surrounded by 5,380 acres of beautiful grounds that contain a pond, water falls, and over 30 miles of hiking trails. The Carriage House contains an exhibit gallery and a restaurant.

Our public programming ties all the aspects of the estate together so that people can come and enjoy all that Castle in the Clouds has to offer.

As you can imagine, many hands are needed to successfully run such a large organization!


Arts & Culture
Arts & Culture, Environment


Wed Jun 01, 2022 - Tue Aug 30, 2022


586 Ossipee Park RoadMoultonborough, NH 03254



  • Environmental Education
  • Interior / Exterior Design
  • People Skills
  • Relationship Building


  • Teens
  • People 55+


  • 1-3 hours depending on the number of tour groups you welcome.

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