Good people and computer skills? Become a computer lab assistant.

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Combine your computer and communication skills to help library patrons use computers during scheduled computer labs.

Position Description

This is an opportunity to use your computer skills and problem solving savvy to help library users with anything from how to do basic computer functions, set up email accounts, fill out forms, update resumes, and locate information on the internet. This position monitors the computer lab, manages sign-ups for computers, works one-on-one with computer lab users in need of help, answers the lab phone and signs library users up for classes. Good customer service skills are a must. Intermediate computer skills preferred. Some training provided.

The time commitment is 2-3 hours/week for 3 months.

North Portland Library's computer lab, located at 512 N. Killingsworth St., is seeking volunteers for the following shifts:

• Mondays 1:00 - 3:00 PM, 2:00 - 4:00 PM, or 3:00 - 5:00 PM
• Tuesdays 1:00 - 3:00 PM, 2:00 - 4:00 PM or 3:00-5:00 PM
• Wednesdays 1:00 - 3:30 PM
• Fridays 1:00 - 3:30 PM

Skills and Experience Needed

We are looking for volunteers with the following:

• Basic computer skills; e.g., using the keyboard and mouse, Web browsing, email and office product applications
• Ability to problem solve and troubleshoot basic computer issues
• Ability to work with adults with a variety of computer skills and abilities
• Ability to work and communicate effectively with people from diverse cultural, educational and socioeconomic backgrounds
• Ability to be flexible, patient, friendly and responsible
• Willing to ask for help when you don't know an answer
• Age 16 or older