Concierge on a Horse Farm

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Old Friends entertains a wide range of visitors who check-in at the Visitors Center for tours. Curious visitors have questions about the organization that require a specific knowledge of our operations, our horses, the thoroughbred racing industry, and how to best help Old Friends through donations or as volunteers.

The Visitors Center is also the first stop for dignitaries and media representatives visiting the farm. First impressions are lasting impressions. The friendly, outgoing personality of the volunteer and the ability to answer questions about Old Friends are the first steps to putting them at ease and opening a dialogue that will make them a lifelong friend to the organization.

Concierge Volunteer will check the visitors in for their tours at the front of the Visitor Center for scheduled tour times. Volunteer will be trained to answer questions (or offer to find the answers to questions) relating to the organization, the horse racing industry, and the horses who live at Old Friends. Other duties may include helping to stock the gift shop.

Concierge Volunteer will meet and greet visitors, dignitaries, and media representatives and serve as a good will ambassador of Old Friends. Volunteer may be asked to direct, accompany, or transport dignitaries to other locations on the farm for an event or prearranged personal tour of the farm. Volunteer may be asked to perform similar duties at special events hosted at the Dream Chase Farm.

Volunteer should have a friendly, outgoing personality and be able to work effectively as a team member. When not otherwise occupied, Volunteer may be asked to help office staff with such duties as answering the phone, assisting in the gift shop and operating the cash register/credit card terminal.

Volunteer ideally can commit to one or two days a week on a regular basis.

Volunteer will dress neatly and present a positive attitude towards the Old Friends organization and its mission, and will work with Old Friends staff and other volunteers to establish a working knowledge of the organization, the horse racing industry, and the horses who live at Old Friends. Must be at least 18 years old.

Learn more about us here:
https://www.youtube.com/watch?v=nSLddAalYP4