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  • 8 people are interested

Member Services Volunteer

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ORGANIZATION: Fairchild Tropical Botanic Garden

  • 8 people are interested

This position is Daily Monday through Sunday and during Weekend Special Events. Volunteers can select one regular shift per week.

Hours scheduled: 9:45 a.m. - 1:00 p.m. and 12:45 p.m. - 4:00 p.m.

Responsibilities include:

  • Selling of Fairchild memberships at The Shop
  • Greeting members and the public while offering excellent customer service to all Fairchild visitors and members
  • Understanding the different Membership categories and related benefits
  • Working closely with gift shop team members
  • Data entry
  • Processing payment for membership
  • Other duties as set by your supervisor


  • A commitment to superior customer service
  • Sales experience preferred
  • Comfortable speaking to diverse groups of people
  • Courteous with the ability to engage someone in conversation
  • Comfortable responding to questions
  • Excellent communication skills and inter-personal skills
  • Able to work as a team player in a high-energy and often busy environment
  • Proficient with basic computer skills
  • Comfortable using point-of-sales and guest admissions systems
  • Proponent of Fairchild Tropical Botanic Garden with a strong knowledge of garden events

Number of Volunteers Needed: Two volunteers per day.

*Currently only accepting ages 18+*

Training: Will be on the job with a Member Services and a Shop team members.

Scheduling managed by: Self-managed using Volgistics or Membership Manager

4 More opportunities with Fairchild Tropical Botanic Garden

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About Fairchild Tropical Botanic Garden


10901 Old Cutler Road, Miami, FL 33156, US

Mission Statement

Fairchild Tropical Botanic Garden's mission is to save tropical plant diversity by exploring, explaining and conserving the world of tropical plants; fundamental to this task is inspiring a greater knowledge and love for plants and gardening so that all can enjoy the beauty and bounty of the tropical world.


Founded in 1938 on an 83 acre site south of Miami, Fairchild Tropical Botanic Garden gets it name from one of the most famous plant explorers in history, David Fairchild (1869-1954). Fairchild was known for traveling the world in search of useful plants, but he was also an educator and a renowned scientist. At the age of 22, he created the Section of Foreign Seed and Plant Introduction of the United States Department of Agriculture, and for the next 37 years he traveled the world in search of plants of potential use to the American people. Fairchild visited every continent in the world (except Antarctica) and brought back hundreds of important plants, including mangos, alfalfa, nectarines, dates, cotton, bamboos, and the flowering cherry trees that grace Washington D.C.

Dr. Fairchild retired to Miami in 1935 and joined a group of passionate plant collectors and horticulturists, including retired accountant Col. Robert H. Montgomery, environmentalist Marjory Stoneman Douglas, County Commisioner Charles Crandon, and landscape architect William Lyman Phillips who were all interested in bringing a one of a kind botanic garden to South Florida. In 1938, Fairchild Tropical Botanic Garden opened its 83 acres to the public for the first time.

Today, Fairchild is one of the premier conservation and education-based gardens in the world and recognized leader in both Florida and international conservation. Fairchild Tropical Botanic Garden emphasizes the expansion of plant knowledge through publications, education programs, and research in taxonomy, floristics, conservation biology and ethno-botany. Fairchild plays many roles, including museum, laboratory, learning center and conservation research facility, but it's greatest role is protecting biodiversity, which the garden's scientists, staff, and volunteers all contribute to on a daily basis. In 2012, Fairchild became the home of the American Orchid Society, and opened the state-of-the-art DiMare Science Village, covering more than 25,000 square feet and featuring five buildings including The Clinton Family Conservatory's Wings of the Tropics Exhibit, Glass House Cafe, Windows to the Tropics Conservatory, The Whitman Tropical Fruit Pavilion and the Kushlan Tropical Plant Science Institute.


Computers & Technology
Community, Computers & Technology, Environment


We'll work with your schedule.


10901 Old Cutler RoadMiami, FL 33156



  • Office Reception
  • Administrative Support
  • Customer Service
  • Botany
  • Merchandising
  • Retail / Sales


  • People 55+


  • Orientation or Training
  • Once per week
  • Masks are currently required indoors.

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