Chatline Volunteer

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Email our Volunteer Coordinator at mdurham@peaceathomeshelter.com if you are interested.

Our Chat Line is available Monday-Friday, 9am-5 pm. We are looking for volunteers who can commit to a weekly 2-hour shift.

Peace at Home Family Shelter is recruiting volunteers looking for direct impact volunteer opportunities to volunteer on our VIRTUAL Chat Line. This can be performed from anywhere in the US. Great opportunity for university students or retired individuals.

PAH Chat Line

• Volunteers provide crucial support and immediate response to those within our community who need support or are looking for resources and or contact within our organization.
• Volunteers work to filter out crisis chats from non-crisis chats and handing crisis situations off to our advocates. They are NOT responsible for handling crisis situations.
• In the case of a crisis or potential crisis, volunteers will be trained to assess the situation calmly. Staff members are in place to provide volunteers with support and backup when needed.
• Chat line volunteers are expected to work a 2-hour shift regularly, which can be performed at home using their computer. There is a commitment of 6 months expected.
• Volunteers chosen for this position are expected to fulfill mandatory volunteer training and chat line training. They will learn how to respond actively, provide support, safety plan, and leave those who contact us feeling empowered.