NHQ:BIO - National Volunteer Scheduling Specialist Associate Lead

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American Red Cross - National Headquarters

  • Purpose This position supports the National Headquarters (NHQ) Biomedical Services (BIO) department. This is a 100% virtual (volunteer-from-home) opportunity. This leadership position supports the role and actions of the National Scheduling Team (NST) Division Lead. The Associate Lead is a Lead in Training and volunteers in this role will be promoted to NST Lead in the event of an opening on the Lead Team.
  • Responsibilities
    • Submit unscheduled volunteer hours
    • Communicate regularly through phone calls, text messages, and emails with volunteers and leadership
    • Perform data entry in Volunteer Connection
    • Manage regional shift tools
    • Provide subject matter expertise and support to Donor Ambassadors
    • Submit departmental specific forms at the end of every shift
    • Weekly leadership meetings monthly 1:1 with individual team members and as needed
    • Onboarding 1:1 with individual team members
    • Communication with field team as needed
    • Staying up to date on Biomedical National communication
  • Qualifications
    • Minimum 6 month experience in any NST position
    • Available for 20 hours per month with a flexible schedule
    • Reliable access to resources needed to volunteer 100% virtually
  • Length of Appointment

    Minimum 12 month commitment (renewable)

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Disaster Relief
Emergency & Safety


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Executive Admin
  • Administrative Support
  • Customer Service
  • Data Entry
  • Management




  • Approximately 20 hours per month Sunday through Saturday (flexible schedule)

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