Seeking Bereavement Phone Support Volunteer

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Horizon Home Care and Hospice

Horizon Home Care & Hospice is seeking a few volunteers to assist with making phone calls to the bereaved family members and loved ones, of our hospice patients who have passed. This opportunity would be at our Grief Resource Center in Milwaukee,

Understandably, this is a very sensitive area, and we would want someone who is compassionate and patient, with a gentle demeanor, who is skilled at relaying these qualities over the phone. Our ideal volunteer would also have a history in social work, counseling, psychology, or therapy, and would also be computer proficient.

If this sounds like you, please leave a phone number so we are able to contact you and provide you with more information. Shifts are available Monday - Friday, mornings and afternoons.

To start your service experience, please reach out to Terrence Sippel at 414-586-8332 /


To ensure your safety, and the safety of our patients and staff, Horizon follows all CDC guidelines. This includes, but is not limited to, the following:

  • Wearing a mask/face covering
  • Maintaining social distancing of 6 feet or more
  • Self-quarantining if you are experiencing any COVID-19 symptoms (fever, chills, cough or difficulty breathing, fatigue, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea)
  • Washing hands and/or sanitizing often
  • Disinfecting work areas before and after use

Horizon will provide all necessary protective equipment and supplies to ensure that all safe practices can be followed.

2 Shifts

  • morning / 09:00 AM to 11:00 AM
    Shifts are scheduled (2, 3 or 4 hours) Mon-Fri, once a week
  • afternoon / 12:00 PM to 04:00 PM
    Shifts are scheduled (2, 3 or 4 hours) Mon-Fri, once a week
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About Horizon Home Care and Hospice


11400 West Lake Drive, Milwaukee, WI 53224, US

Mission Statement

Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort, and compassion. We are a professional team of 550+ employees and 150+ volunteers who make a loving difference in the lives of more than 2,500 patients and families throughout Southeastern Wisconsin. The idea of 'home' is central to Horizon. Home means different things to different people, but one thing it should always be is a place where we value each other. It's a place where people genuinely care about the comfort and security of others. We know our purpose is to give our patients home, whatever that means to them, wherever they are. More about Our Local Non-Profit Horizon Home Care & Hospice was established in 1990 and today serves as the second largest full service home care agency and hospice in Wisconsin. We are a local, non-profit organization sponsored by Froedtert Memorial Lutheran Hospital and Columbia St. Mary's Hospital.


Award Winning Volunteer Program

We're some of the nicest people you'll find. Let us get you started on your service experience - we guarantee you’ll feel proud and purposeful. You can choose from one of our many volunteer roles that best match your time and talent.

Hospice volunteers at Horizon serve in many different ways:

They feed our patients. They reposition our patients. they befriend and love our patients.

They offer respite and reassurance to our caregivers.

They run errands, cut lawns, and mop floors in patient homes.

They deliver a friendly smile and a meal to our homebound.

They file papers and send out mailings for numerous Horizon departments.

They serve at agency events.

They arrange flowers - hundreds and hundreds of flowers each and every week.

They welcome our bereaved in the Grief Resource Center and offer a coffee, pastry and listening ear.

They are on-call to be present for those who are actively dying.

They respect and support our staff.

As you can see, our volunteers do a lot for our organization. Come serve with us - you'll be so happy that you did.

Health & Medicine


We'll work with your schedule.
This opportunity has 2 shifts


11400 W Lake Park DriveMilwaukee, WI 53224



  • Administrative Support
  • Data Entry
  • Bereavement Support
  • Hospice Care
  • Psychology
  • Social Work


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2-4 hour commitment, once a week, on a scheduled basis, would be requested.
  • A formal background in one/some of the following areas: social work, counseling, psychology or therapy, is preferred. Computer proficiency and a working knowledge of Microsoft Office programs, would also be helpful to the role.

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