Resource Navigator (Resource Navigator Team)

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Recruiting Organization: helpNYC Corporation

helpNYC is seeking detail-orientated, focused, and organized Volunteers to join the Resource Navigator Program Team.

About helpNYC

helpNYC relies on its amazing volunteers to support our work helping New Yorkers in need. If you would like to become a volunteer please complete our online application below. helpNYC believes that our lived experience is the most valuable asset in working with others. We encourage and expect our volunteers to be engaged, active, and idealists in their service to our community. We are open to new ideas and perspectives. The helpNYC Community strives to be inclusive, diverse, and equitable in every action we do.

Our work is done in dynamic teams of career-orientated volunteers. We work together virtually and collaboratively. Our Teams usually meet on a weekly basis and are conducted in a flat leadership style where all members, regardless of role and responsibilities have an equal opportunity to contribute. helpNYC strives to provide an environment for our volunteers to grow personally, spiritually, and professionally.

The Resource Navigator is the signature program of helpNYC. The Resource Navigator Program Team is responsible for the administration and operations of the program. They also identify resources in the community that serves New Yorkers in Need and builds partnerships with them.

Position Responsibilities

  • Identify, Research, Verify, and Publish program listings.
  • Build and maintain relationships with Social Service Agencies; Community Based and Faith Based Organizations; and City, State, and Federal agencies.
  • Identify and Connect with members of the community that helpNYC serves.
  • Participate in community events and activations.

Overall Volunteer Requirements

  • 18 years of age or older.
  • Personal computer, cell phone, and dependable internet access.
  • Current resident of New York City is preferred.
  • Lived experience with being underserved in New York City. (ie Mental Health Challenges, Homelessness, Socioeconomic, and other minorities.)
  • General knowledge of New York City-based Social Service Agencies; Community Based and Faith Based Organizations; and City, State, and Federal agencies.
  • Ability to speak and write in English, bilingual skills welcome.
  • Excellent Gramar and Compisition skills.
  • Demonstrated Cultural Competency

Position Requirements

  • Strong investigative and analytical skills
  • Strong communication skills including communications using email only.
  • Ability to update a database and manage data across multiple platforms.
  • Advance operational knowledge of, Zoom, Google Workspace (Sheets, Docs, Drive, Gmail, Sites), and other productivity applications and platforms.
  • Ability to develop and maintain processes to verify programs.

Time Commitment

  • 5-15 hours per week, at the leisure of the volunteer
  • Team Meetings are once per week.


  • Training for this position will be provided.
  • Members of the Leadership Team are available to all volunteers at any time.


  • Acknowledgment of Service and Certificate of Recognition
  • Networking opportunities

Application Process

Interested applicants complete the Volunteer Application on the helpNYC website at

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair Accessible

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.


Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.

Health & Medicine
Homeless & Housing


We'll work with your schedule.


New York, NY 10453







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