Volunteers Needed to Support Local Blood Drives in Montour County PA
Please visit the new page to apply.
Recruiting Organization: American Red Cross Greater Pennsylvania Region
Provide excellent and enthusiastic customer service to enhance the blood donor
experience. Engage with blood donors to promote blood donation and set the
stage for a long-term commitment to regular blood donations. Express gratitude
and ensure each blood donor is sincerely thanked for their donation.
-Greet donors, explain the donation process as necessary and
assist with initial intake and hand offs through the blood donation process
-Manage donor flow at temp taking station to ensure only
donors passing temp screen are permitted access.
-Explain purpose of temperature screen to donors and ensure
they understand reason for deferral if applicable.
-Direct donor to next step of donation or options for future
donations if deferred.
-Model excellent customer service behaviors.
-Ensure blood donors have relevant information and that
questions are answered appropriately while creating a favorable impression of
the blood donation process.
-Learn and share the Red Cross story, including the mission,
vision, and values
-Provide customer service to donors in the Hospitality Area
by ensuring that each donor is recognized for his/her contribution. Report
possible adverse post-donation physical reactions to the collections staff.
-Set up and maintain cleanliness in Reception and Hospitality
Areas, and Donor Areas/Beds as requested
-Work with collections team supervisor or charge staff to
match donor’s blood type with the best product for maximum impact
-Responsible to inform donors of current and upcoming
-May make reminder/cancellation calls, re-schedule donor
appointments, and perform follow up activities as directed
-Time commitment- 1+ shift per month. Average shift is
-Ability to display the utmost professionalism and
-Extremely comfortable working with people from diverse
communities and backgrounds
-Ability to understand technology needed for position: Donor
Check-in, Donor Tablet, Rapid Pass, Donor App.
-Ability to explain/teach technology to donors and fellow
-Ability to regularly commit to schedule, arrive punctually
and adapt to a change driven culture
NOTE: Must 16 or older
Volunteers applying for in-person position assignments must be fully vaccinated. Instructions to provide information and supporting documentation of vaccination will be provided once you submit your application.
To get started as a Red Cross volunteer, please visit: https://volunteerconnection.redcross.org/?nd=lead&a=4400&h=193&p=592563
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Fee Amount: None
This opportunity is recurring
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To bridge the gap between intention and action in order to bring about social impact.
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Danville, PA 15222
December 30, 2021
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