Live Chat Operator

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Idealist.org

Recruiting Organization: Miscarriage Matters, Inc.

Position Title: Live Chat/Web Chat Operator

Reports to: Live Chat Manager

Type of position: Volunteer, unpaid

Please note: This is an unpaid/volunteer position.

Miscarriage Matters, Inc. is a non-profit organization offering global support to Mothers and Fathers devastated to the loss of a pregnancy, stillbirth and early infant loss. We are currently seeking a Live Chat Operator to join our team.

Responsibilities Include:

* Must be able to connect with grieving parents online through Miscarriage Matters, Inc. website

* Provide support and encouragement, while assisting them to look into the various services offered by Miscarriage Matters, Inc.

* Must be available to communicate on your mobile device or PC should someone need to connect (all communication is made through text/typing - you won’t physically speak with anyone).

* Must be knowledgeable in all Miscarriage Matters programs and website

* Must be available to log into chat at least 8-10 hours per week for 3-4 hour shifts

* Keep track of volunteer hours and submit to manager every Saturday

* Attend monthly team meetings

* Must be a self-starter and team player

* Must have a Facebook account

* Perform other duties as assigned


Live chat hours are:

M-F

12pm-10pm EST

S-Su

12pm-5pm EST


Qualifications and Education Requirements:

* High School diploma or GED

* Must have experienced a pregnancy loss

Preferred Skills:

* Compassionate and caring

Qualifications and Education Requirements:

* High School diploma or GED

* Must have experienced a pregnancy loss


Preferred Skills:

* Compassionate/caring

THIS IS NOT A CALL CENTER!!

**Any email sent from our organization servers and all graphics will be the property of our organizations and will be subject to monitoring!!**

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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About Idealist.org

Location:

389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.

Description

Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.

Women

WHEN

We'll work with your schedule.

WHERE

420 Spotsylvania Mall Drive41242Fredericksburg, VA 22407

(38.29067,-77.51327)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • WEEKDAYS, FEW_HOURS_WEEK

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