Live Chat Operator

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Recruiting Organization: Miscarriage Matters, Inc.

Position Title: Live Chat/Web Chat Operator

Reports to: Live Chat Manager

Type of position: Volunteer, unpaid

Please note: This is an unpaid/volunteer position.

Miscarriage Matters, Inc. is a non-profit organization offering global support to Mothers and Fathers devastated to the loss of a pregnancy, stillbirth and early infant loss. We are currently seeking a Live Chat Operator to join our team.

Responsibilities Include:

* Must be able to connect with grieving parents online through Miscarriage Matters, Inc. website

* Provide support and encouragement, while assisting them to look into the various services offered by Miscarriage Matters, Inc.

* Must be available to communicate on your mobile device or PC should someone need to connect (all communication is made through text/typing - you won’t physically speak with anyone).

* Must be knowledgeable in all Miscarriage Matters programs and website

* Must be available to log into chat at least 8-10 hours per week for 3-4 hour shifts

* Keep track of volunteer hours and submit to manager every Saturday

* Attend monthly team meetings

* Must be a self-starter and team player

* Must have a Facebook account

* Perform other duties as assigned

Live chat hours are:

M-F

12pm-10pm EST

S-Su

12pm-5pm EST

Qualifications and Education Requirements:

* High School diploma or GED

* Must have experienced a pregnancy loss

Preferred Skills:

* Compassionate and caring

Qualifications and Education Requirements:

* High School diploma or GED

* Must have experienced a pregnancy loss

Preferred Skills:

* Compassionate/caring

THIS IS NOT A CALL CENTER!!

**Any email sent from our organization servers and all graphics will be the property of our organizations and will be subject to monitoring!!**

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring