Front Desk Volunteer

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Idealist.org

Recruiting Organization: Maryland New Directions

Help create a welcoming environment by being the first point of contact for Maryland New Directions. While delivering exceptional customer service, the Front Desk Volunteer greets visitors, clients and employees, answers incoming calls, and responds to inquiries by providing information and directing visitors to appropriate resources.

Responsibilities

  • Greet visitors in a welcoming and professional manner
  • Ensure clients and volunteers sign in
  • Manage and direct visitors, guests and clients and notify staff of guests’ arrival
  • Answer incoming calls and transfer to appropriate staff
  • Inform visitors or callers of the services that MND offers
  • Register potential clients for appropriate program opportunities
  • Distribute mail to appropriate MND staff
  • Manage N.O.W. drop in computer lab hours by having clients register and notifying lab volunteers of their arrival during open lab hours

Requirements

· Develop a working knowledge of all services provided at MND

· Basic computer and typing skills needed

· Must be customer service and detail oriented

· Must have ability to use a multi-line phone console or be trained

· Must have the ability to:

- communicate clearly

- interact with a diverse population.

- remain flexible to the needs of the staff, volunteers, and clients.

Availability

· MND is open Monday-Friday 8:30am-4:30pm

· Some regular hours will be assigned based on need and volunteer’s availability.

· Receptionist will fill in when needed

NOTE: Training will be provided prior to volunteering independently

Stipend ProvidedFalse

Training Provided

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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About Idealist.org

Location:

389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.

Description

Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.

Employment

WHEN

We'll work with your schedule.

WHERE

2700 N. Charles St.Suite 200Baltimore, MD 21218

(39.32127,-76.61762)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • WEEKDAYS, FEW_HOURS_MONTH

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