Volunteer Screening Team Member

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Recruiting Organization: American Red Cross, Central & Southern Ohio Region

Be the Person to Welcome New Volunteers to the American Red Cross!!

Volunteer Screeners are often a potential volunteer’s first welcome to the American Red Cross. It is important the screener provides perspective volunteers with an excellent customer service! Volunteer screeners gather relevant information about a perspective volunteer’s interest and skills through active listening and by asking engaging questions. Allow them to assess which positions are best suited for the candidate.


  • Schedules and conducts volunteer screenings
  • Studies and learns volunteer position descriptions
  • Prepares for each screening interview
  • Provides candidates with information about intake, referral and placement process
  • Matches volunteers to positions
  • Updates Volunteer Connections with candidate information
  • Makes referrals
  • Represent the American Red Cross in a professional manner at all times


  • Broad understanding of the American Red Cross (training provided)
  • Enthusiastic about Red Cross programs
  • Ability to work with computer database
  • Excellent oral communication skills - ability to express ideas and facts clearly
  • Comfortable making phone calls to potential volunteers
  • Willingness and ability to learn and use Red Cross technology and reporting platforms
  • Must have reliable access to a computer, phone and internet access
  • Active listening skills
  • Previous experience with customer service (a plus)
  • HR experience (a plus)

Training is provided to the screeners at no cost. The Red Cross asks that screeners provide 4-8 hours of service a week.

Questions? Please contact Rebecca Dungee, Volunteer Recruitment Specialist at rebecca.dungee@redcross.org.

Stipend ProvidedFalse

Training Provided

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair Accessible

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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