Help those affected by Disasters!! Surge Support Volunteer Caseworkers Needed!

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Recruiting Organization: American Red Cross Greater New York Region

Purpose:

The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. This role is critical to helping those recover from local large disasters such as Hurricane Ida

Duties/Responsibility :

• Conduct Intake by interviewing the client and opening a case
• Provide Financial Assistance to qualified clients.
• Conduct Follow-up and Recovery Planning Services
• Provide Community Referrals
• Assist with problem-solving and advocacy on request
• Services may be provided in person or virtually.
• Complete the required virtual self-paced training (9 hours of training

Skills:

• Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
• Kind, caring, resourceful and knowledgeable
• Comfortable learning new online case management systems
• Experience using Microsoft Office products
• Able to serve the client with care, comfort and concern

Training:

• Please note approx 8+ hrs of training required for this role to learn Red Cross Database and how Red Cross provides disaster assistance to clients

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. Must have good weekday availability and be able to commit to at least 1-2 months

Beyond region (if able): Minimum of 14 days working 8- or 12-hour shifts

Stipend ProvidedFalse

Training ProvidedFalse

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair Accessible

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring