• 34 people are interested

Help Desk volunteer

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ORGANIZATION: Foothill Family Shelter

  • 34 people are interested
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As a Help Desk volunteer, you become one of our front-line workers and establish the
first impression to whoever comes through our doors and/or calls the agency. In
working with FFS, you will interact with a diverse, group of people, personalities,
and life situations. You will have face-to-face and telephone contact with clients
from FFS’s Transitional Housing Programs, Harold’s Help Desk Clients, Donors,
Community Partners and potential Volunteers. When representing FFS, Interns
should always demonstrate professionalism, compassion, and understanding. People
walk-in and call FFS for a number of reasons, therefore it is also the responsibility
of the Help Desk volunteer to determine why someone is here, and strive to have
them leave satisfied. There are other duties we can explain during orientation.

Interns/volunteers in this opportunity should be able to abide by the following requirements:

  • Work in a fast-paced and active environment
  • Be skilled in multi-tasking
  • Be able to lift a minimum of 25 lbs
  • Stand for a period of 1-2 hours at a time
  • Steady Attendance/being on time
  • Be detail-oriented, organized and neat in their surroundings
  • Be able to take direction, listen to staff and following instructions
  • Remain dedicated to their volunteer responsibilities during their service
  • Be friendly, flexible and have a passion for helping the homeless in your community

Follow us on Facebook for updates and details about our next volunteer orientation!


2 Shifts

  • 09:00 AM to 12:00 PM
    *Must be 18+.looking for summer and long term volunteers to attend Once a week/consistent shifts * training involved
  • 01:00 PM to 05:00 PM
    *Must be 18+. Looking for summer and long term volunteers to attend Once a week/consistent shifts * training involved
More Shifts

1 More opportunity with Foothill Family Shelter

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About Foothill Family Shelter


1501 West Ninth Street, Suite D, Upland, CA 91786, US

Mission Statement

The mission of Foothill Family Shelter is to assure children and adults a future by helping them acquire skills that will enable them to maintain a home, job and at the same time develop the necessary self-esteem to function as a successful stable adult.


Foothill Family Shelter is a nonprofit organization founded in 1984 which houses homeless adults and children for a period of up to 120 days, free of rent and utility charges. We also provide one-year transitional housing as well as permanent housing.

The Foothill Family Shelter began as St. Mark's Homeless Shelter and currently serves as a transitional facility for homeless adults and children from the west end of San Bernardino County and the east end of Los Angeles County. The Shelter has 7- two bedroom apartments which are fully furnished and offered free for a maximum of 120 days. We also provide 16- two bedroom apartments for transitional housing and 4- two bedroom apartments for affordable permanent housing.


Homeless & Housing
Community, Homeless & Housing


We'll work with your schedule.
This opportunity has 2 shifts


1501 West Ninth Street, Suite DUpland, CA 91786



  • Office Reception
  • Customer Service
  • Data Entry
  • Research
  • Basic Computer Skills
  • Bilingual




  • Must be at least 18
  • Orientation or Training
  • Must be able to commit on a weekly basis, can commit to more than one shift if avaialable.
  • Must email me to attend one of our zoom orientations and complete a volunteer application via email before scheduling is discussed.

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