Service Description

The House is in search of some Weekend Volunteer Relief Managers. Some duties will include: answering phone calls, taking referrals, giving tours, checking families in and out, and providing attentive and compassionate service.

A Day in The Life of a Relief Manager

• Greet families upon arrival; provide tour
• Serve as point person for guests needs and requests
• Answer telephones/take referrals
• Handle money and transactions made for checking families in/out.
• Assist with light household chores-laundry, room prep, kitchen cleanup, putting away donations, etc.

Specific Skills Needed

• Excellent interpersonal skills
• Excellent customer service skills
• Sensitivity to families in crisis
• Strong attention to detail and ability to multi-task
• Ability to stand or sit for extended periods of time
• Ability to answer the phone and operate basic office equipment
• Basic computer skills
• A commitment to maintain confidentiality regarding family information
• A determination to take extra steps to meet families’ needs

Requirements for Position

• Ability to take direction but also work independently
• Fully vaccinated against COVID-19, annual flu vaccine preferred
• Must be 18 years of age or older
• Willing to commit to one 3-hour shift per week, or every other week
• Ability to maintain appropriate and professional boundaries