Foster Officer

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The Foster Officer is building and managing the Foster Family network. Our Foster Program brings caring individuals and cats in need together, providing care in a home setting until the cats are ready for adoption.

The Foster Officer also helps educate the community about Almost Home Cat Rescue MKE and our foster program, recruiting prospective foster parents to join our network. They will also align to and promote the purpose and mission of Almost Home Cat Rescue MKE.

Main Duties and General Responsibilities:

• Build a strong and supportive relationship with foster parents with open communication.
• Encourage a long-term foster relationship with Almost Home Cat Rescue.

Process Foster Family Applicants through an initial screening and reference checks as needed

• Assist with meet & greet sessions for approved adopters to visit kitties in foster families’ homes.
• Understand the general care and transition needed to bring a cat or kitten into a new home, and use the AWO and behavioral resources for introductions and special needs where applicable
• Assist main POC for Foster Families’ questions, concerns, and supply needs. Respond to all inquiries in a timely manner.
• Gain access to the Smile.Amazon account to order supplies for Foster Families. If the supply request is medical (parasite treatment, lysine, other supplements, etc.) please have this request approved by the Medical Officer prior to ordering.
• Maintain the Foster Roster to have kitty status available to help plan spaces about to open so new intakes can be completed.
• Maintain accurate records and manage the foster database, including creating Foster Family profiles and moving cats in and out of Foster status
• Ensure each Foster Family understands the health schedule that is set by the Medical Team. Send reminders to the families for upcoming appointments to keep each kitty’s care plan on track.
• Receive Shelter Manager training for data entry relating to foster information, and managing the calendar of appointments.
• Other administrative and management duties as assigned
• Attend monthly board meetings and report on foster information.

Qualifications:

• 1+ year working in customer service preferred
• Must have the desire and ability to work directly with the public
• Experience working with people on diverse teams
• Experience with a non-profit volunteer group / animal rescue preferred
• Great verbal and written communication skills
• Excellent skills in organization and team coordination
• Attention to detail is crucial, and must be able to complete all duties accurately and on time
• Ability to assess whether or not a prospective foster family will provide the best home for the cat and to provide clear rationale for the best match assessment.
• General knowledge about kitten and cat care is preferred but will be taught as needed
• Fear Free Shelter Certification, or plans to complete once on board
• Knowledge of the Five Freedoms
• Experience with Microsoft Office and Google Docs

Time commitment: 8-10 hours a week