Interim Housing Case Aide - AmeriCorps

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ORGANIZATION: Housing Forward


This position is through the AmeriCorps program; whose mission is to come together to tackle our nation's most pressing challenges. At Housing Forward, the AmeriCorps volunteer will be part of our Interim Housing program on a part time basis. This role encompasses working with homeless clients from the point of entering the program through their 90-day transition to stable housing.

Interim Housing Case Aide Duties:
The case aide assists in the management of the Interim Housing Program activities and assists the program’s case management staff. The case aide is responsible for greeting, assisting, and maintaining confidentiality for clients. They are responsible for answering phones and maintaining tracking logs for the Interim Housing reception desk. Case Aides are expected to maintain up-to-date knowledge of all Housing Forward and external programs that apply to clients being served.


  • Maintain and orient clients to the Interim Housing Program.
  • Maintain a current, up-to-date knowledge of Housing Forward and external programs that apply to the client(s) being served.
  • Assist clients with benefit applications.
  • Become familiar with HMIS system for client information tracking.

AmeriCorps Program Benefits
  • Living Allowance: $16,000 annually distributed bi-weekly
  • Education Award: Upon successful completion of 900 hours of service, receive an $3,247.50 education award
  • Student Loan: forbearance during term of service
  • Networking sessions and professional development
  • Leadership development trainings
Volunteers are required to have an Associate's degree or High School Diploma + 1 year relevant experience.
Teaching experience or Bachelor's degree in social service related field preferred.
**Must provide proof of COVID-19 vaccination**

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About Housing Forward


1851 S. 9th Ave, Maywood, IL 60153, US

Mission Statement

Housing Forward's mission is to transition people from housing crisis to housing stability.


Since 1992, we have transformed the lives of more than 11,000 people by helping them meet their immediate housing and crisis needs, addressing their health and income needs and transitioning them back to housing stability. Today, we’re having long-term impact on the communities of west suburban Cook County by 1.) preventing the loss of housing before it occurs, 2.) alleviating the need for long-term shelter, 3.) moving people into sustainable permanent housing solutions and 4.) improving housing retention.

To learn how we are responding to the current pandemic and read COVID-19 updates, please go to


Advocacy & Human Rights
Crisis Support
Homeless & Housing
Advocacy & Human Rights, Crisis Support, Homeless & Housing


We'll work with your schedule.


211 N Oak Park AveOak Park, IL 60302



  • Crisis Intervention
  • Data Entry
  • Program Management
  • Group Facilitation
  • Office Reception
  • Customer Service




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum of 900 hours annually
  • Must officially apply through

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