Recovery Team Members needed to help Others after a Disaster in NYC! Make a lifesaving difference!

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MUST LIVE IN NEW YORK CITY FOR THIS ROLE!!

Want to help the community after a disaster? Sure thing! Join us to support the disaster recovery of individuals, families, and communities through the activities of Casework and Recovery Planning, Recovery Systems, and Community Recovery.

Responsibilities-include but are not limited to:
1. Conduct client interviews: both initial interview and follow-up conversations, according to standards
2. Assess qualifications for direct client assistance
3. Use the Client Assistance System 2.0 to document the assistance and services provided in the client
record according to standards
4. Assist with recovery planning, problem-solving and advocacy on request according to standards
5. Provide clients with information and referrals to community partners
6. Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery
Planning, Systems and/or Community Recovery
Has the option to work remotely after completing required training in person at our Hawthorne, NY office in Westchester County

Time Commitment:

• Casework onboarding/training program is a four-month program: -First Month (online training classes approx. 12-15 hrs) -Second-Fourth Month is 1 shift/week in the office Mon-Sun from 9am-2pm for further training and mentorship
• Must make a minimum commitment of one year for this role
• After first four months and volunteer is full caseworker requirement is a minimum of 1-2 shifts/month (5 hr shifts)

Qualifications:

1. Must be comfortable with basic technology- we utilize Microsoft Teams extensively and can teach them how to use it, but they will need to have basic technology skills and the confidence to learn how we use it.

4. Demonstrate the ability to work well in stressful situations and in a team-oriented setting. Has the ability to use CAS 2.0.

5. Customer Focus Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.

6. Manages Diversity Treats people equitably; works effectively with diverse populations. Is able to: Sit for 2 hour periods.

Length of Appointment:

Minimum of 1 year, renewable. Once trained can remain active as long as training is updated as required by chapter

Requirement:
Must be 18+

If you have any question(s), please email us: recruitmentgny@redcross.org or call us at (646) 875-8051