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9 people are interested
Senior Hunger (CSFP) Phone Call Volunteer
ORGANIZATION: Second Harvest Heartland
Please visit the new page to apply.
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9 people are interested
Through our Senior Hunger Program, Second Harvest Heartland provides a box of nutritious food each month to low-income seniors 60 years and over. If you excel at providing great customer service over the phone and enjoy talking with seniors this position may be the perfect fit! It is a very rewarding and personable way to help those at risk of hunger!
What you’ll do
- Register new participants for the Senior Hunger Program (CSFP)
- Return client phone calls, exhibiting a high level of customer service
- Troubleshoot with clients and make necessary changes to existing accounts
- Provide alternative resources as needed
- Occasional clerical tasks when there are fewer calls (filing, data entry, other phone call projects)
What’s in it for you:
- Hand-on food insecurity experience at one of the largest Feeding America food banks
- Further development of customer service and organizational skills
- Networking opportunities and educational events
What you’re committing to:
- Weekly 3-hour shift for at least 6 months
- Providing excellent customer service
- Learning the necessary computer programs (Microsoft Outlook, online maps, and client database)
- Having the ability to multitask
- Being reliable, punctual, and accountable
When and where you’ll volunteer:
- Volunteer Location: 7101 Winnetka Ave N, Brooklyn Park, MN 55428
- Days of the week: Flexible - weekday availability required
- Time of day: Flexible - daytime availability required
Time Requirements and Schedule:
- Total time requirement: Six-month minimum commitment
- Days of the week: Flexible
- Time of day: Flexible with one shift per week during the Monday - Friday 8am - 4pm workday
What’s Next?
To Apply: Visit the opportunity on our portal, https://volunteer.2harvest.org/. Click "Respond" and complete the required initiative questions. Someone from Second Harvest Heartland will contact you about next steps.
Questions?: Contact Bri Johnson, bjohnson@2harvest.org
Second Harvest Heartland conducts background checks on all volunteers in this position. We reserve the right to decline a volunteer, or dismiss a current volunteer, based on the results of the background check.
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About Second Harvest Heartland
Location:
7101 Winnetka Ave No., Brooklyn Park, MN 55428, US
Mission Statement
The mission of Second Harvest Heartland is to end hunger through community partnerships. At Second Harvest Heartland, our volunteer partners do more than enrich our work, they ground us to our mission of ending hunger together. We integrate volunteers into all aspects of creating and delivering solutions that will free our neighbors of hunger.
Description
More than a food bank, Second Harvest Heartland is a leading partner in the policies and programs that work to end hunger, like SNAP, school meals and senior nutrition programs, and we’re an innovator in the areas where food can be the solution, like FOODRx and Minnesota Central Kitchen.
Second Harvest Heartland is a member of Feeding America, a national network of more than 200 food banks serving every state in the United States. Membership means access to millions of pounds of surplus food and grocery donations from manufacturers and producers throughout the country.
Working with our network of partners, volunteers and donors as well as people like you, our 90,000+ square feet of dry, refrigerator and freezer space is constantly accepting and distributing donations. Our fleet of trucks travels nearly half a million miles a year, picking up food donations and delivering them to local food shelves, soup kitchens, homeless shelters, senior community centers and children's after school programs. Each year we distributed more than 100 million meals to our partners in hunger-relief. Learn more at 2harvest.org.
Click here to visit our volunteer portal www.volunteer.2harvest.org and view all available opportunities.
CAUSE AREAS
WHEN
WHERE
7101 Winnetka Ave NBrooklyn Park, MN 55428
DATE POSTED
February 16, 2023
SKILLS
- Elder care
- Administrative Support
- Customer Service
- Data Entry
- Food Delivery / Distribution
- Basic Computer Skills
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Weekly commitment for a minimum of 6 months