Ambassadorship at The Children's Museum of the Upstate

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Join TCMU's Ambassador Program!

• QUALIFICATIONS:
• Energetic, outgoing, and friendly, with enthusiasm and interest in being a role model for our future,
• Strong desire to interact with the public and assist guests from diverse backgrounds,
• Being courteous, professional, patient, and respectful at all times
• Able to succeed in a sometimes crowded, noisy environment
• Comfortable working independently, as well as within a team environment
• Present a professional appearance
• Excellent communication skills and can act with diplomacy and tact
• Comfortable with public speaking, or interest in gaining this skill

KEY RESPONSIBILITIES:

• Greet and welcome guests and groups, answering questions and informing them of TCMU rules, as needed.
• Direct guests to programs, pop-up events, and other key points of interest
• Assist with opening and closing procedures (as needed)
• Stay knowledgeable of current exhibitions, programs, and events
• Be knowledgeable of safety and emergency procedures
• Be evaluated and respond positively to constructive feedback.
• Attend mandatory orientation and trainings.
• Offer constructive feedback about the museum, exhibits, programs, and guest experiences to maximize knowledge of continued betterment.

KEY ROLES:

• Program Support: Engage in interactive, hands-on learning with guests across all TCMU Programs; Art Studio, steamWORKS, Storytime and more, and Healthy Hustle.
• Scavenger Hunt Leader: Handout and help guests find all the hidden items around the museum to receive a prize! But... be sure not to give away any answers!
• Front of Museum (FOM) Coordinator: Greet guests upon entrance and guide them through the check-in process.
• TCMU Store: Keeping the store tidy, supporting purchases, encouraging guests to explore and engage with accessible toys/items.
• Birthday Party Support: Support birthday parties by checking in guests and directing them to their assigned room.
• POP-up Leader: Interact and lead a specific activity within the museum to enhance guests' experience!
• General/Prep Support: Support the entire museum with a variety of day-of tasks; may include stocking, prepping crafts, and supporting administrative tasks
• Floor Rotations: Rotate through the museum to ensure safety of guests, answering questions, and enforcing policies and protocols.

• Exhibit Educators: Facilitate learning opportunities within the assigned exhibit (Museum Guide serves as a reference tool).
• Information Specialist: Inform guests of a variety of extensions within and outside of the museum: Events, Birthday Parties, Programs, Field Trips, Volunteers, Career Opportunities

TIME COMMITMENT: Junior Ambassadors are asked for a minimum service commitment of six months, with 10 or more hours per month (no less than 60 hours). Additionally, Junior Ambassadors must attend all training sessions.

TRAINING: All ambassadors participate in the "New Ambassador Orientation." New Junior Ambassadors attend Classroom Training and Floor Training, as well as shadow experienced Ambassadors or a TCMU Programs Associate for their first one or two shifts to gain comfort with the tasks and procedures.

If interested, send a cover letter and resume to volunteer@tcmupstate.org to schedule an interview!Additionally, please fill out this form: If interested, sign up here: https://forms.office.com/Pages/ShareFormPage.aspx?id=CWKUbutcvke5Zak_MsPh0XGAG7gu_QBOi80pRDKUjR9UQ0k4TFJLQlBEQkdBUkhMUzFWUklONEY3OC4u&sharetoken=uORhoe6gNHB8d3stOYsc

**TCMU Ambassador through Leadership (AtL) Program will be accepting applications and interviews July 2022 for the 2022-2023 year. This is a year long program including workshops and hands-on, interactive professional development training across prominent leaders locally and nationally known. 10 hour per month commitment is required.