• 9 people are interested
 

Help the families staying at Ronald McDonald House as a Family Ambassador (Denver)

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ORGANIZATION: Ronald McDonald House Charities of Denver, Inc.

  • 9 people are interested
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Individual Volunteer Opportunity: Family Ambassador - Denver

Service Description:

The Family Ambassador volunteers are an integral part of keeping RMHC running on a daily basis, whether that be while completing front desk or around the house duties. They are the first people our families, visitors and staff see when they enter RMHC.

Locations:

  • Denver House: 1300 E 21 st Ave, Denver, CO 80205
  • Aurora House: 932 N Potomac Circle, Aurora, CO 80011

Key Duties and Responsibilities:

  • Interact with guest families, volunteers, donors, staff, and other visitors politely and provide assistance with any questions, concerns or needs they may have
  • Work cooperatively with Guest Service Associates to provide exceptional and compassionate care to guest families
  • Answer phone calls professionally and direct to correct staff person
  • Assist with guest family check in and out and provide tours when necessary
  • Accept, record and put away all in-kind donations
  • Complete cleaning, restocking and organizational tasks around the facility

Specific Skills Needed/Qualifications:

  • Excellent interpersonal skills and ability to work effectively with diverse populations
  • Sensitivity to families in crisis
  • Ability to take direction but also work independently
  • Strong attention to detail and ability to multi-task
  • Ability to sit/stand for extended periods
  • Basic computer skills, ability to answer the phone, operate basic office equipment
  • Excellent customer service skills and a determination to take extra steps to meet families’ needs
  • A commitment to maintaining confidentiality regarding family information

Additional Requirements:

  • Commitment to the Ronald McDonald House Mission
  • Volunteers must be 18 years of age or older
  • Must commit to at least 6 months of service
  • Must pass background check
  • Must be able to meet the physical demands of their job
  • Reliable transportation to and from the House
  • RMHC-Denver does not accept volunteers looking to fulfill court ordered community service requirements and will not validate court sanctioned service

Schedule:

  • Shifts are 3 hours long (9a-12p, 12p-3p, 3p-6p, and 6p-9p) available 7 days a week.
  • We are looking for volunteers who can volunteer on an ongoing schedule (the same shift every week or every other week).

Training and Support:

  • Volunteers must attend an interview, complete an online orientation, a training session, and a shadowing shift (optional) prior to starting as a volunteer.

How to Apply:

  • Apply on our website: https://rmhc-denver.org/individual-opportunities/
  • Please Note: We have very few openings for this opportunity. Applicants must complete an interview to be considered.

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About Ronald McDonald House Charities of Denver, Inc.

Location:

1300 E. 21st Avenue, Denver, CO 80205, US

Mission Statement

The mission of Ronald McDonald House Charities (RMHC) is to create, find and support programs that directly improve the health and well being of children.

Description

Ronald McDonald House Charities, a non-profit, 501 (c) (3) corporation, creates, finds and supports programs that directly improve the health and well being of children. Its grassroots-driven programs offer help where children need it most - right in their own communities. RMHC makes an immediate, positive impact on children's lives through its global network of local Chapters in 52 countries and regions and its three core programs: the Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile. These programs provide a bridge to accessible health care and allow families more time together, which helps in the healing process. RMHC and its global network of local Chapters also have hundreds of millions of dollars in grants and program services to children's programs around the world.

Please note: We have two locations under RMHC-Denver, the Denver House and the Aurora House. Both houses have the same volunteer opportunities! RMHC-Denver does not accept volunteers looking to fulfill court ordered community service requirements and will not validate court sanctioned service hours.

CAUSE AREAS

Children & Youth
Community
Health & Medicine
Children & Youth, Community, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

1300 E. 21st AvenueDenver, CO 80205

(39.74801,-104.96999)
 

SKILLS

  • Administrative Support
  • Customer Service
  • Hospitality
  • Multi-Tasking
  • Organization
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3 hour shift, every other week or every week for at least 6 months
  • Volunteers must wear a mask at all times.

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