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Blood Donor Ambassador-Cook County

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American Red Cross - Illinois Region

Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood

donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist

donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each

blood donor is sincerely thanked for their donation.

Responsibilities:

Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

Manage donor flow and direct donors to tablet registration

Model excellent customer service behaviors.

Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized

for his/her contribution.

Check if donor was provided post-donation information before leaving the drive

Report possible adverse post-donation physical reactions to the collections staff.

May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up

activities as directed.

Qualifications:

Must be over the age of 16

Ability to display the utmost professionalism and communication skills

Extremely comfortable working with people from diverse communities and backgrounds

Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass,

Donor App.

Ability to explain/teach technology to donors and fellow volunteers

Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture

You can apply directly at this link:
https://volunteerconnection.redcross.org/?nd=lead&a=16078&h=201&p=1538358

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About American Red Cross - Illinois Region

Location:

Illinois Region, Illinois Region, Chicago, IL 60612, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Emergency & Safety
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Multiple locations Chicago, IL 60629

(41.77277,-87.71233)
 

SKILLS

  • Customer Service
  • Multi-Tasking
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • At least 1 shift/month Shifts are generally 4hrs-8hrs

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