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  • 3 people are interested
 

Phone Call Volunteer Position

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NeighborLink Indianapolis

  • 3 people are interested

The Phone Intake Volunteer position involves listening to voicemails and returning phone calls. You will be asking a client questions to determine if they qualify for our program and gathering details on the home repair projects they need completed. You will receive thorough training on how to respond to various types of calls. This is a regularly scheduled position with opportunities as often as twice a week or as few as twice a month. On your scheduled day, you are responsible to return voicemails from 6pm the day before until 6pm the day of. Your phone number will never be used for calls, so no one will call you at your personal number.

More opportunities with NeighborLink Indianapolis

No additional volunteer opportunities at this time.

About NeighborLink Indianapolis

Location:

5500 N MERIDIAN ST, INDIANAPOLIS, IN 46208, US

Mission Statement

NeighborLink Indianapolis provides free home repairs and related services to low-income seniors and individuals with disabilities who own their own home and live within Marion County, Indiana. Our mission is to help these homeowners age in place safely and independently.

Description

NeighborLink Indianapolis (NLI) is a private nonprofit that provides low-income seniors and those with disabilities living in Marion County with free home repairs and related services to help them age in place safely and independently. Since being established in late 2013, NLI has completed more than 2000 home repairs. NLI serves seniors (62+) and adults with disabilities or limited mobility who own their home and are living at or below 150% of the federal poverty guidelines. Our services include: interior and exterior home repairs, addressing accessibility needs, large one-time clean ups and help with Health Department citations. Homeowners in need of help contact us directly or may be referred to us by other agencies or community groups. Clients are also identified through Health Department citations. Once it is determined a homeowner qualifies for NLI services, we coordinate a network of volunteers who assess the problem, recruit the right help, and get the work done. We use local volunteers and skilled handymen and local professionals who make their services available without charge to do the repairs. We pay for services when necessary for legal, safety or other reasons. And if a project for some reason is outside the scope of our services, we will connect the client to the resources needed to remain safe in their home.

Community
Homeless & Housing
Seniors

WHEN

We'll work with your schedule.

WHERE

3421 North Park AvenueIndianapolis, IN 46205

(39.81812,-86.147)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Orientation or Training
  • This is a regularly scheduled position with opportunities as often as twice a week or as few as twice a month. On your scheduled day, you are responsible to return voicemails from 6pm the day before until 6pm the day of.
  • Comfortable using computer to complete forms online Have access to computer, phone, and internet Effective communication Compassion and patience Able to clearly hear and understand conversation on a phone

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