Volunteer to support Hurricane Ian disaster relief efforts.

Read More
  • 20 people are interested

Airport Information Desk Volunteer

Save to Favorites

ORGANIZATION: Chicago Department of Aviation

  • 20 people are interested

Midway International Airport is looking for enthusiastic volunteers to participate in its Airport Ambassador program. Volunteers assist passengers throughout Midway International Airport, including staffing information desks and supporting airport special events.

  • Volunteers must be able to sit or stand for a 4 hour volunteer shift.
  • Volunteers must complete at least two 4-hour volunteer shifts per month.
  • Be able to effectively communicate with a wide variety of persons, utilizing printed and technological resources to provide wayfinding assistance and airport information
  • Be able to utilize telecommunications or technological devices to communicate with passengers with limited English proficiency. Language skills, esp. Spanish, are encouraged but not required
  • Be willing to submit to and able to pass a TSA background check. All volunteers will be required to hold a CDA-issued SIDA badge to volunteer.

Volunteers receive free parking during volunteer shifts and discounts at many airport concessions. To learn more or to apply, please visit www.flychicago.com/volunteer, email MidwayVolunteers@cityofchicago.org, or call 773-838-0757.

More opportunities with Chicago Department of Aviation

No additional volunteer opportunities at this time.

About Chicago Department of Aviation


10510 W. Zemke, Chicago, IL 60666, US

Mission Statement

Volunteers assist passengers throughout Midway International Airport. There are many different opportunities, including staffing information desks, welcoming military service members, and assisting vulnerable passengers. Volunteering is fulfilling way to give back to the airport community, and helping others makes you feel great in return.


The Chicago Department of Aviation (CDA) administers all aspects of Chicago's two major airports: O'Hare and Midway International Airports. In addition to managing world class airports in Chicago, the CDA is one of the regional leaders in business, employment and sustainability. The CDA has made a commitment to the Chicago area community to be a steward to residents, visitors and the environment.


Community, International


We'll work with your schedule.


5700 South Cicero AvenueMidway International AirportChicago, IL 60638



  • Customer Service
  • Transportation
  • Cross-cultural Communication
  • Spanish


  • People 55+


  • Background Check
  • Must be at least 18
  • Volunteers must complete at least two 4-hour volunteer shifts per month.
  • All volunteers must be willing to submit to and able to pass a TSA background check.

Report this opportunity