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Do you speak Spanish and want to help low-income Latinx families? No experience needed!

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Metropolitan Family Service


Help make a meaningful difference in the lives of Oregon's Latinx families !

Through considerable volunteer support Metropolitan Family Service’s Impuestos Comunitarios offers free tax preparation to the Latinx community, providing taxpayers a culturally-specific alternative to unlicensed preparers and paying fees to prepare their basic tax returns. Each season our volunteers assist 1,000 low-income taxpayers secure over $2 million in refunds and with your help we can continue this success! By volunteering remotely just 4-5 hours a week during tax season you will provide an invaluable service and in turn an important step towards economic security to those most in need. You will also learn a useful skill, gain a meaningful new experience and become a part of a great team of like-minded people! Prior tax knowledge is not required, we provide you with free training.

Volunteer service runs during tax season January 22 nd to April 15th, 2022, and will be done remotely. Evening and weekend volunteer shifts available. We offer the following positions, depending on each volunteer’s interest and availability:

Tax Preparer: Train and certify in basic personal taxes to prepare tax returns with IRS software. No tax experience required. Must have high level of Spanish and English and the ability to work confidently on a computer. 40-hour training provided through online classes and self-study.

Intake Assistant: Don’t have time for our 40-hour training but still want to help? You can provide taxpayers assistance with IRS and agency intake forms! Must have high level of Spanish and the ability to work confidently on a computer. No experience required. Great beginner position for native Spanish speakers with limited English.

Quality Reviewer: Do you have tax experience, or know someone that does? Spanish not required! Our Quality Reviewers’ main role is to ensure high-quality, accurate preparation and is crucial to the increased capacity and success of our program. Continuing Education (CE) credit offered. Training requirements depend on level of experience, please speak with Site Coordinator for more information!

Interpreter: Are you an Interpreter wanting to share and further develop your skill? Provide interpretation services for our taxpayers! Previous Interpreter training and experience preferred.

This program is completely volunteer-based - the more volunteers we receive the more low-income taxpayers we are able to help! Online orientations have begun, please email me at with any questions you may have and additional information I can provide. Thank you so much for your interest, we look forward to hearing from you!

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About Metropolitan Family Service


1808 SE Belmont, Portland, OR 97214, US

Mission Statement

Metropolitan Family Service helps people move beyond the limitations of poverty, inequality and social isolation. We serve children, families and older adults in the tri-county area. MFS is dedicated to building stronger communities by providing services, connecting people with resources, and offering meaningful and rewarding volunteer opportunities.


Metropolitan Family Service (MFS) volunteers serve in various capacities, depending on their areas of interest and abilities. Volunteers participate in on-going opportunities in one of three focus areas: helping children succeed, strengthening families and their connections to the community, and helping older adults and persons with disabilities live independently. We create opportunities that bridge generations and inspire everyone to live their best life. Additionally, MFS is the sponsor of RSVP in Multnomah County, providing meaningful volunteer opportunities for adults age 55+. With your support we are building a community that cares.

Education & Literacy
Immigrants & Refugees


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • Internet Research
  • Spanish
  • People Skills




  • Background Check
  • Orientation or Training
  • Up to 40 hours for training before volunteering, plus 4-5 hours per week volunteering after training late-January through April.
  • All positions will be remote so we are seeking volunteers that can work confidently on a laptop and online from home. Being detail-oriented is also a plus!

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