• 1 person is interested
 

Disaster Recovery Caseworker

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ORGANIZATION: American Red Cross of San Diego/Imperial Counties

  • 1 person is interested

Recovery Client Care (Caseworker)

  • Conduct Intake by interviewing the client and opening a case in RC Care
  • Provide Financial Assistance to qualified clients.
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals
  • Provide Community Referrals
  • Assist with problem-solving and advocacy on request
  • Use RC Care to document services according to the Client Care Program Standards and Procedures
  • Services may be provided in person or virtually.
  • Complete the required virtual self-paced training (9 hours of training total)

Time Commitment:
  • Time commitment is 4 hrs. per week (1 shift per week)
  • At least 2 caseworkers are scheduled each day
  • Must be available Monday-Friday between the hours of 10am-5pm.
  • Weekends are not busy, so weekday availability is preferred.
  • Attend (when possible) a weekly virtual casework staff meeting, Wednesdays at 11am.

Additional Requirements:


  • Willing and able to volunteer in person in before, during and/or after a disaster event
  • Ability to work in a continuously changing environment in which work priorities may change frequently
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
  • Kind, caring, resourceful and knowledgeable
  • Comfortable learning new online case management systems
  • Experience using Microsoft Office products
  • Able to serve the client with care, comfort and concern
  • Able to recognize the value that different perspectives and cultures bring to an organization
  • Ability to stand and/or sit for two-hour periods
  • Ability to speak clearly on phone and in person
  • Ability to work for long periods on computer and/or reading small print and/or writing
  • Valid Driver’s License (required for Divisional and National Deployments)
  • Minimum 18 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 9 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English

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About American Red Cross of San Diego/Imperial Counties

Location:

3950 Calle Fortunada, San Diego, CA 92123, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member, veteran, or support to a military family member. Our vital work is made possible by volunteers like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Disaster Relief
Emergency & Safety
Homeless & Housing
Disaster Relief, Emergency & Safety, Homeless & Housing

WHEN

We'll work with your schedule.

WHERE

3950 Calle FortunadaSan Diego, CA 92123

(32.81356,-117.12344)
 

SKILLS

  • Disaster Relief Care & Shelters
  • Disaster Relief Call Center
  • Administrative Support
  • Case Work / Management

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training

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