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Help Community Members with Technical Assistance

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AUSTIN FREE-NET

  • 6 people are interested
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The Digital Navigator provides individualized assistance to Austin area residents who need coaching to introduce basic digital skills for a specific task, such as creating and accessing accounts on various websites to apply for benefits. This assistance can provided virtually, over the phone or internet via video chat and onsite at the DeWitty Center as determined by the needs of the individual.

The ideal Digital Navigator is:

v- Confident using computers, internet web browsers and communication devices

v- Driven to help community members get the service and support they need

v- Available virtually, over the phone or in person 4-hrs each week between 9am-5pm, Monday through Friday

2 Shifts

  • 09:00 AM to 01:00 PM
    This opportunity has flexibility in the way service is provided. Virtual, phone, internet, and in-person as determined by the needs of the individual
  • afternoon / 12:00 PM to 04:00 PM
    This opportunity has flexibility in the way service is provided. Virtual, phone, internet, and in-person as determined by the needs of the individual
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About AUSTIN FREE-NET

Location:

2209 ROSEWOOD AVE, AUSTIN, TX 78702, US

Mission Statement

Our mission is to provide technology training and computer access to the community, fostering skills that enable people to succeed in the digital age. Austin Free-Net believes that access to the internet is imperative in the 21st century and beyond and those without the digital skills to use any digital device and specifically computers are at a disadvantage. Those most affected by the digital divide are among the most underserved groups in the Austin community. Many do not have computers or broadband connections in their homes. The digital divide means they are unable to take advantage of economic and educational opportunities.

Description

Austin Free-Net is a 501(c)(3) nonprofit organization that was founded to provide individuals with access to community, technology training and resources, and the skills necessary to "succeed in the digital age." Since 1995, Austin Free-Net has been "working to bridge the digital divide" in the Austin, Texas, area, and now maintains more than 100 free computer stations at various cities throughout the city to support over 100,000 computer sessions each year.

Envisioning a world free of digital barriers, Austin Free-Net offers free adult computer training programs as well as low-cost computer training programs for government staff, nonprofit organizations, and small businesses. In 2016, the organization launched it Techno-Women program, a new community initiative that prepares and certifies low-income women for careers in technology through a 34-week program in COMPTIA Network and CompTIA A+ certifications.

Austin Free-Net is supported by its team of approximately 250 volunteers who provide service in the areas of IT support, administrative support, outreach, event management, and digital education. Austin Free-Net is a supporter of flexible work and in the past has hired for part-time employment opportunities.

Community
Computers & Technology
Education & Literacy

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

2209 Rosewood Avenue2nd FloorAustin, TX 78702

(30.26991,-97.71584)
 

SKILLS

  • Tutoring
  • Customer Service
  • Basic Computer Skills
  • Critical Thinking
  • People Skills
  • Problem Solving

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4 hrs each week between 9am - 5pm, Monday - Friday

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