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NHQ:BIO - BVWE - Operations Onboarding and Training Lead

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American Red Cross - National Headquarters

Purpose Statement: This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a remote (volunteer-from-home opportunity). The role of the Operations Onboarding & Training Lead will support the nationwide Biomedical Volunteer Workforce Engagement’s onboarding and training as a thought leader and training facilitator. As part of the National Operations Team responsible for ensuring all prospective candidates are interviewed, onboarded, and trained for success. The Operations Onboarding & Training Lead will pioneer the successful onboarding of both field and NHQ volunteers through the facilitation of weekly trainings, engaging field-level onboarding & training volunteers, and supporting a nationwide program.

Responsibilities:

  • Be a thought leader for onboarding and training volunteers in the biomedical services
  • Develop and implement goals and objectives for volunteers and employees as needed Subject Matter Expert on the Onboarding of new volunteers, including Management of Opportunity Queue,
  • Receive Referrals, Conduct Interviews, Approve volunteers
  • Create and facilitate weekly, bi-weekly, or monthly trainings
  • Assign and monitor EDGE Curricula
  • Management of the training reports
  • Participate in the annual Volunteer Workforce Planning process
  • 1+ Year of experience as a trainer, instructor, or teacher
  • Experience in interviewing and onboarding employees or volunteers
  • Ability to use Excel or other data analytics programs
  • Access to quiet workspace Reliable internet connectivity
  • Strong emotional intelligence and resilience
Qualifications:

Required Skills:

  • Enthusiastic about Red Cross mission and programs
  • Experience leading training sessions using virtual platforms
  • Available to commit to present to staff and volunteers twice a month
  • Work well both individually and with others Relationship building skills working collaboratively with staff/volunteer partners
  • Relationship building skills working collaboratively with staff/volunteer partners
  • 1+ Year of experience as a trainer, instructor, or teacher Experience in interviewing and onboarding employees or volunteers Ability to use Excel or other data analytics programs
  • Access to a quiet workspace
  • Reliable internet connectivity
  • Strong emotional intelligence and resilience

Preferred Qualifications:

  • 3+ Years of experience training in a virtual setting.
  • aPHR, PHR, SHRM-CP or equivalent certification.
  • Learning Management System experience.

Length of Appointment: One-year appointment, renewable annually based on satisfactory performance in position.

To apply for this opportunity and register as an American Red Cross volunteer, individuals must reside in the United States or on one of the United States Service to the Armed Forces stations. If you are an individual that does not meet this criteria, but are interested in volunteering with the Red Cross or Red Crescent Society in your country, please visit: https://www.ifrc.org/volunteer-us

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About American Red Cross - National Headquarters

Location:

431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Disaster Relief
Emergency & Safety
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Administrative Support
  • Program Management
  • Group Facilitation
  • Database Administration
  • Project Management
  • Relationship Building

GOOD FOR

N/A

REQUIREMENTS

  • Minimum 4 hours per week, during business hours. Must be available Wednesdays midday/early afternoon Training time varies Participate in orientation, training sessions, and occasional refresher courses.

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